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Very sad and disappointed. My wife and I were married at the Kenwood and wanted to return for our 10th anniversary last week as a very romantic memoir and reprise of the magical occasion it was then. Unfortunately it was not to be. The inn is nothing like it was in its heyday, especially the service and present management. When I booked the room directly with the hotel I informed them it was our anniversary and wanted it to be special. I was told we would have a room on the second floor overlooking a pool. We were led up three flights of stairs (very dark at night) to a very remote room at the back of the inn with a view of a rooftop and a parking lot. As we are both elderly we asked to be given another choice of a room but were informed that only the ADA room with no rugs or carpet was left. The staff seemed very young and had a ”take it or leave it” attitude, from the front desk to the day manager on call. We asked for a call from the corporate manager to see if they could offer another solution. We were left a voice mail from corporate but not until the next day after we checked out, very disappointed that we would not be there on our anniversary and forced to find last minute lodging elsewhere. To date we have tried to contact the corporate manager Travis three times and have not had a call back. We are very disappointed that the Inn is now run by a corporate culture that does not value the requisite customer service of a luxury hotel.

My stay at the Glen Ellen Inn was invigorating and reviving and much needed after a very hard week at work. I won't go into the work details, but the Glen Ellen Inn was the perfect respite. The room was beautiful, well decorated and cozy (in a large warm, comfy, relaxing kind of way), and clean. You could tell such great love was put into the little details to give us a heart felt experience. Our room overlooked Sonoma Creek and a cute little stone bridge. We had a beautiful private garden that allowed us some time in nature and we were able to enjoy a glass of wine and reflect on our day out. We also had a beautiful in room spa that comforted us after our long cold morning of Zip Lining at Sonoma Zip lining Adventures (amazing experience ask for Brady and Kirsten they were awesome). The bed and pillows welcomed us and we slept so peacefully. The inn is perfectly situated in the town of Glen Ellen, a place I'd never heard of and honestly thought would not be the highlight of our visit given Sonoma is minutes away, but it was a place that dazzled us in so many ways and we ended up spending most of our time there. Home to Jack London, we visited a few amazing places including the Jack London Saloon and Lodge, the Michelin star restaurant called the Glen Ellen Star (It was literally next door to the Glen Ellen Inn), Garden Court Cafe, Sonoma Zip-lining Adventures (about 50 minutes away), Yeti Restaurant (Indian Food), Les Pascals Patisserie and Boulangerie, Tips Roadside for brunch (Kenwood), Walt wine tasting room (Sonoma Plaza, partner to Hall winery in St. Helena), Sonoma Mission, Harvey's Donut Bar (Sonoma Plaza), Prohibition Spirits Distillery (Sonoma Plaza), and Murthy's Irish Pub (Sonoma Plaza)....because you have to visit an Irish Pub wherever you go;). I honestly couldn't thank Karen and Chris more and I am looking forward to coming back and enjoying their cottages and Bar once it reopens. Karen and Chris, thank you so much for the stay and for the thoughtful touches and recommendations. Hope to see you again soon.

This is a cute place in a charming location, but it needs some considerable revamping to bring it up to snuff. Rooms are very dated and rather spartan (e.g., no rug, no desk or table to work from or eat at, tiny wall-mounted TV, cheap toiletries, etc.). Walls, doors and baseboards were pretty scuffed up, and floors and bathroom didn’t feel nearly as clean as they should have. The window blind didn’t close all the way and didn’t feel entirely private (note: no blackout drapes here… bring a sleep mask if you’re bothered by light). Staff was friendly and there’s a cool old tavern on the property that’s very popular with the locals. There’s also a pool (unheated during my stay) and jacuzzi that looked well-tended to. There’s an upscale, surprisingly large market across the street, as well as a patisserie and a couple of excellent restaurants nearby. The place has some nice things going for it, and I would happily return if they’d just upgrade the rooms.

It’s been nearly 20 years since we first stayed at the Harvest Inn after getting engaged, which served as the perfect excuse to book an escape. The inn is perfectly located in St. Helena, an effortless distance from fabulous restaurants and incredible wineries. Surrounded by vineyards and gardens, the grounds feel like a hidden oasis, with two outdoor pools and a spa, sprawling lawns, and an exceptional restaurant on-site. We were warmly greeted at check-in by Selene, who was both charming and efficient. She welcomed and congratulated us, then expertly identified the optimal room to recreate our original experience. After grabbing a couple of impressively crafted cocktails at the bar to kick off our stay, we dropped our bags to the room, which blew us away. We enjoyed cheese and crackers with a glass of the complimentary bottle of wine in the living area, which had doors that opened to a deck equipped with a hot tub overlooking unending rows of stunning vineyards below the Mayacamas Range. After, we toured the estate and found a gorgeous cabana by one of the pools, where we swam and enjoyed the lovely afternoon. The accommodations were spacious and impeccably clean. The bathroom was huge, boasting a tub, double sinks, and shower with great water pressure. Fluffy towels and robes were bountiful. The plush king bed made for a very restful night’s sleep, and we appreciated the quiet surroundings, sleeping in and taking advantage of the noon checkout. Waking to that setting, relaxing in the hot tub, with birds flitting among the vines—not a bad way to start the day. Highly recommended. We can’t wait to return!

Very satisfied staying experience! The rooms are large, the beds are very comfortable and there is a patio or terrace to feel the natural and private. There is a stove in the room, it will automatically ignite when it is turned on, and the sound is a bit noisy. There is a steam sauna switch in the bathroom, which is very comfortable for a while. The toiletries are very easy to use, and the small bags I brought back to be remembered. The location is very good, there are several good wineries around, and the hotel guests can prove that they can buy wine and wine tasting.

Stayed for 3 nights for a birthday trip to Napa. Monica at the front desk was amazing throughout our stay from check in to check out. Management helped us with a very generous room upgrade as a World of Hyatt member. We had a view overlooking the Beringer property with a soothing creek under our room. Amazing time sitting on the balcony with a fire pit to drink your coffee before a day of wine tasting. We unfortunately did not have time to dine at the restaurant, but it came recommended from everyone we spoke to in the valley. Lastly, Miguel and the rest of the valet team were great! Remembered and used my name every time and kept the car close if I was leaving in a short time. Upon check out, they even pulled the car around as they saw me leaving my room with our bags. Above and beyond service and experience all around! Will definitely be back on our next trip to Napa!