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For only one night, we booked a room with breakfast, breakfast has two packages to choose from, depending on personal preference. Hotel facilities are slightly old, and the room and bathroom are slightly cramped. The surrounding environment is OK.

A very Needed Ladies Time Together- Short time but Worth Every Minute, Sisterhood 35+ years in the making. Love my Sisters Wai’oli Lounge, Hilo, Hawaii. Friends are Sisters til the End. Stayed an overnight at Reeds Bay Resort, comfortable, clean, price was Right• Friendly helpful staff, just Like FAMILY. No AC but a cool room•views was awesome! Just what you always need for a Sleep•Shower • Sistertime!!! Clean common area! Parking Free, go early. Stairs ONLY( I like it) Carry small bags! On-site Security at Night! Great touch! Comfortable beds, clean linens ñ fresh towels! Bring food, small refrigerator • microwave ñ dishes cups too! Small home type feel place ! A cool relaxing beach jus steps away. The views r awesome! Very nice place to stay! Staying with them every visit to Hilo, stay local• buy local. Support the locals who work and live Hawaii! Keep Hilo Hawaii a family place and HRBR is the place to be, if you want posh ñ snobby people• go somewhere else, this is a small walking talking friendly place to stay while In Hilo! LOVE IT!!

The hotel is in a great location, next to the Japanese Garden, and the Coconut Island with sea views is right in front of you. Parking is free. The hotel's western restaurant, the steak and lobster are super delicious, and the price-performance ratio is also very high. Great 👍Car rental and return point, I didn't expect it to be right across from the boarding gate of Hilo Airport, super convenient 🤩

Hilton brand used to be my hotel of choice. After some very disappointing stays toward the end of Covid I decided I was switching to anything but Hilton. I should have stuck with my commitment. As the previous poster said our room ($350) was very small. The corridors were old and dingy. When I walked into the room I went to look out the window and there was a view of a rooftop, a large dumpster of trash and a delapidated building with graffiti. In fact there are several abandoned buildings surrounding the property so the area isn’t great. They still don’t have daily housekeeping. I have been in Hawaii for 10-days now and my other hotels all had daily cleaning and it was excellent. There is no excuse for Hilton to not being this service back. That is a key reason people like to stay at hotels vs VRBOs. Hilton is putting the savings in their own pocket as their rates haven’t been adjust to reflect the significant reduction in service. Luckily we are only staying one night. The checkin was nice and the agent was friendly. The grounds (toward the water) were nice. I also agree with the other poster as I question why a resort fee at this property. If you get an ocean view room and don’t mind the lack of maid service then you should be ok. Definitely don’t stay in the odd numbered rooms in the ancillary building or you will view the ghetto.

Hilo to me is an agreeably funky place and this accommodation is perfectly in line with that impression. It is set a bit away from the city's downtown, such as it is, in a residential area. The property itself must have once been a residence itself, and is divided into two parts, the original lodge and an annex across the street. We stayed our one night in the annex in a double room, which was equipped with its own bathroom, a microwave and lots of storage space, but no television--for that you had to access a common area, which also had a small kitchen. Definitely the place must have once been a house. The front desk is not open all hours and you have to time your arrival to accommodate this, but the staff member we met was extremely friendly and helpful. Arnott's also runs tours to various parts of the island that leave from the premises, one of which (up Mauna Kea to the observatories) we'd accessed several years prior. All in all Arnott's would probably not be your cup of tea if your idea of a Big Island vacation is the glamorous resorts on the Kona side, but for us the laid-back, peaceful atmosphere was perfect.