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Stayed here one night while our air conditioning was out. Front desk was very friendly and location is near several restaurants. Went to the lounge for an after dinner drink and bartender was a great guy and we enjoyed chatting with him. Room was clean as was the rest of the property. Highly recommend.

Booked several weeks in advance and we are an IHG member. The staff at the counter were lacking simple skills. At the onset, I was told that I probably was supposed to be at the Hilton because they couldn't find the reservation. When I showed them my email, they were still confused about it. After they figured it out, we went to our room before dinner. We noticed that the door was not functioning correctly and that all you had to do was push it open. Asking to be moved should be easy right? The girl at the front said she could not look up what kind of room I had to move me to a comparable one. Let me say that again, she did not have a clue what was the bed accommodations in our room. Logic tells me that if I work there and room #xxx is messed up, you should be able to figure it out. The room was fine once we moved and we had a good night's sleep. The storm hit late the following day and we were forced to stay in Jonesboro again. We went back but a mistake happened again. My credit card was rung up for the wrong total (undercharged) and then the next morning was done again (balance). Would I stay here again? Holiday Inn is normally a great stay anywhere but this location needs to get straight. The desk seemed like they had no idea how to do the job and acted like the unsecured door would not be an issue. They said we would be safe at the location. I do not pay for a broken door on the whim that I should be safe. The manager needs to get people trained before placing them on their own.

Next to the son's school, the location is very convenient, walking to the school, the son will stay every time the holiday transition time, the room is large, the breakfast is rich, it is familiar, it will be safer.

While on a road trip back home to Georgia, my fiancé and I stopped here for the night. The room was fine, the bed comfortable, the shower had plenty of hot water, and there are plenty of restaurants within a quick drive from the hotel. That’s the only good things about this stay. The next morning, a guest on the property started banging on my room door at approximately 6:30 AM, asking me if “I had heard the sounds coming through the walls.” I told this person I had no idea what he was taking about, closed my door, called the front desk, and called the Jonesboro Police, who responded quickly. (The photo attached is the responding officers cars.) The officers found the offending guest, interviewed him for a good fifteen minutes, and then advised me that this person had mental health issues, and was possibly coming off of a “drug high.” I asked the desk clerk for a full refund; she said she was unable to process the refund, but would have the manager call me later on that morning. (The manager did not call me.) A call to the Choice Hotels corporate offices has resulted in the same issue; no one from corporate has contacted me. If it is possible, I would advise staying somewhere else; between the issue with the guest and the lackadaisical attitude of the manager not calling me back after this incident would preclude me from ever staying here again.

The room was clean, the service was timely, breakfast was also provided, there were some shopping streets nearby, convenient travel, free parking, short stay was a very good choice.