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4.6/5
Outstanding
LLucy KavzWe went for a wedding and the Christmas holiday and it was absolutely amazing. We got a beautiful view of the South Pole holiday attraction, the happy hour was on point the food was delicious breakfast was custom and complimentary and dinner was excellent and affordable. We tried a little bit of all the food they offered and not one disappointed! The service was super friendly and would greet you in the halls. We had to order a few things and they came quickly the space and the cleanliness was phenomenal. I will never stay anywhere else when I visit the Valley again. It was well worth it and just takes you to another place where you're taken care of.
I stayed at the Best Western Rose Garden for a weekend and it was a very pleaseant experience. The hotel is in a great location, walking distance for shopping centers and restaurants. I didn't have to worry about finding a parking space, we left the car at the hotel and enjoy walking and shopping... They offer a tasty tex-mex breakfast buffet which is a very good one. I guess this hotel is a best value since many people was hosted there, we had to follow a line to get into the lounge and the pool was very busy, but anyway, I would stay there again for sure.
GGuest UserWas very disappointed in the cleanness of the room. Found hair in the shower, and I'm my bed sheets. Sink had red residue. The culk in room and bathroom makes it look cheap and dirty.
We booked based on reviews and no matter what people put here...perspective is reality. This isn't a fake review either nor did anyone or any other competitor pay me to write this. I don't typically review but this had to be said. My wife, daughter and I came to help her get set up in her apartment before starting back at college again. Checking reviews to make a decision are deceiving and worthless....so here we go, location bad, AC didn't keep humidity out of room, mattress was lopsided and uncomfortable (slept horrible), bathroom was still dirty, girl at front desk told my daughter....”breakfast is light in a small area”. I walked in the next morning looked to see for myself and it was just as described, got a cup of coffee and walked right out...ended up throwing out coffee as it was not good and we went to eat somewhere else. I decided we weren't going to stay another night as we had booked 2 nights. Called front desk to see what can be done and because of price we paid which was $109 with tax per night for a 2 queen room we could only get credit for leaving early. I asked guy at front desk how much is same room rate if we didn't get reduced rate...he said about $120 a night with no taxes. We stayed in a 2 queen room at Holiday Inn Express Pharr for $144 which included tax regardless with possibility of losing out on $109 was so worth it....clean, comfortable bed, more spacious, great breakfast and so on. It goes without saying...”you get what you pay for”. I got my credited night notice via email to use before 10/31/23 and that money is gone as I will never stay there again.
Very good property, room was comfortable, Happy that I can crank down the a/c to COLD! Clean room, bathroom shower head was a bit too low. First thing to check: the inner blind because that will make the room dark. My inner blind was stuck and light came thru to where I had to block it with our luggage and a blanket kindly provided by the very nice gal at the front desk. The breakfast area was Small and there could have been a bit more variety. Overall, Good Stay and I'd stay there again.
BbettymezadjI host my baby and husband, we weren't there for two hours. My sleeping son very unquietly, never is it, I felt something on my foot, and by checking nothing more and nothing less than slips, the manager only offered ”spray” to apply in the room or change our room, Then I was aware that I was not able to do anything to return the payment, that if the manager arrived in the morning (it was Saturday morning) to say that not until Monday.
GGuest UserWas disturbed by a party next to my room .. The police had to come at 5:45 am to tell them to be quite .. didn’t stop them they continued till 11:am check out . Hotel has no security and told it was my responsibility to call in continued noise issue, don’t understand being as they have hallway cameras and could see that they continued to slam doors vape in hallways and 3 people walking hallways all night . Unbelievable
AAhgusGood location if using rideshare, clean room and helpful friendly front desk. There is a gas station nearby with a shop. Good for short stay if early flight oit.
GGuest UserThe housekeeping was very good and they were very detailed on the cleaning for the 3 nights that we stayed there. They breakfast was outstanding and at of the plates that they had for breakfast was chicharrón con salsa and that was so delicious. Also, they just finished with remodeling the hotel and the hotel looks outstanding.
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