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good customer service Helpful staff, room was small, hey but you get what you paid for no complaints front desk person polite and nice room was cleaned every day i stayed will definitely recommend friends and family Room was clean. TV worked with list of channels available on handy printout. Ironing board and iron available. hot water for tea (BIG PLUS!) and some breakfast items available .Bed was comfortable We were able to park close to our room.

Very nice job on the renovation since we’ve been here last. Clean & Comfortable rooms with updates throughout. Staff is friendly and great location what more could you ask for. We plan on staying here again !

This is a hotel to avoid. There are numerous maintenance and management issues with this property. It started with the elevator to our room, which probably needs to have a NY State inspection. The hydraulic system causes shuddering going up and down, which seems like a hydraulic valve issue—scary. Then try and find room 212. One sign says rooms 210 to 219 go left. The other sign says 208 - 201 go right? Designed by math majors? The room we found was not completely clean, and though there is a kitchenette, there are no useful appliances like a coffee maker or any cups, plates, etc. You have to request these items. You also have to request a change of towels or room services unless you wait 7 days. There may be a charge if you need something sooner. The finish in the tub shower is peeling off, and everything in the room exudes a shabby feel.. the property needs some TLC. They advertise on Booking that breakfast is included, but what they have is crappy lukewarm coffee, a plastic wrapped muffin, and very skimpy nature valley granola bits—like mini bars. They have oatmeal packets but there is only hot water and sugar to add, and no bowl to mix it in, and no salt if you don’t want sweet oatmeal.. This was a complete rip-off at over $300 a night. I would NEVER EVER stay here again and advise all to look elsewhere. Terrible.

Fast check in and nice people when I arrived. The motel looks like a lot of other motel. Except the funky colors / carpets. The non smoking room was nice and clean. A king bed and a queen bed for the 3 of us, we had plenty of space compared to other motels with only 2 queen beds. The bathroom was nice and very clean. It was very quite and not very much noise around. Fridge and microwave were included. For the price it was really a good choice.

Nice and updated good for exactly what you need it for sleep ,eat and to shower/bathe! It was a quick 2nights.Beds were comfortable and clean as well! Service was decent a little misunderstanding but we worked it out.

This was an excellent choice for my friend and me. We had a room with 2 double beds. The bed was comfortable, the bathroom shower was excellent. The hotel was very quiet. Since I have to eat gluten free, there weren't alot of choices for breakfast but the eggs, fruit and oatmeal were good. The staff were all friendly and so helpful. I enjoyed being able to sit in the area near the amazing fish tank and charge my phone while reading or eating. The front desk person who was on duty on Saturday morning, June 10 deserves a special shout out. My friend and I were in a serious car crash when leaving the hotel and the manager couldn't have been more kind and caring. We sat in the hotel lobby for hours collecting ourselves and figuring out transportation. Again, the desk clerk offered us water, asked if we wanted anything to eat, kept an eye on us and made us feel cared for. I am sorry I didn't get his name but he deserves to be recognized for the kindness he showed us.

Our stay at this hotel was the most pleasant of all the hotels we stayed at in NY (we stayed at 3 different ones). The hotel was very, very clean and we enjoyed our stay of two days. We were on the first floor (which when we got there we had asked to move from the third floor they had originally booked us in and they changed the room without any hesitation to accommodate our request) which we were able to drive around the side of the hotel and enter right from the parking lot...loved this! The outdoor pool was wonderful... lounge chairs around it for relaxing after a swim. There was tables just outside the pool area with canopies to get relief from the hot sun and to have a drink...very nice spot. There was a restaurant/ bar right in the hotel which seemed busy all the time it was open. We really enjoyed the pizza from this spot! One thing I absolutely loved about this hotel was the shower! The best shower I had in a long time...lots of water pressure and no shortage of hot water. The shampoo, conditioner and body wash supplied was Dove and large pump bottles not the tiny little bottles usually found in other hotels. Dove pump to wash your hands at the sink and Dove pump Body Lotion. The staff were very friendly and accommodating... just a great vibe there. In the front of the building there is a small waterfall on rocks surrounded by bushes and a bench across from it to sit.. was very pretty in the evening. I would not hesitate to stay at this hotel again if visiting this area!

The room was 87 degrees broken AC the front desk tried to help to non avail ! Spoke to the manager the very next day to get compensation for the 1st night that was awful and she agreed she said it would take time cause I booked it threw bookings and booking said the Hilton was not going to refund me a penny I’m passed off that 1st night was awful and the maintenance tied the curtains in a know to the air could come threw , but we couldn’t sleep at all after driving 18 hrs from Florida due to w flood life that lite up the room like it was 2 pm

Stayed for short stay was clean and comfortable! Rooms were spacious and clean as well beds were comfortable! Seemed to be following all of the new covid rules and regulations!