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We stopped in to get a room while in the Greenwood area. The desk clerk, forgot his name, was super nice and gave us a good deal on a king suite. We had a comfy bed and a very clean room. The breakfast was good but at 8:30 there was almost no eggs or sausage and no one came back to refill. However we ate other things for breakfast. We enjoyed our stay and will return here if in this area again.

Girlfriend and I needed an escape and gf wanted to go swimming while we were at it. We went to one hotel and the pool wasn't open. So to make the gf happy I extended our mini vacation by booking another place. I called and made sure the pool was open and in good shape. I got a guarantee. We checked in and went to the pool, it was closed. They put in chemicals right after check in at 3pm and said we could swim the next day. The next day came and we kept getting told it'll be fine. Two days and the main reason we stayed was so gf could go swimming. They promised a pool. Nice lady even came by to give gf a towel for the pool... but then it was never open during our stay. The room was cool and mostly clean. If we didn't come specifically because the pool at the other hotel was closed and she wanted to swim it would have been ok. Instead we got the runaround, constantly being told the pool will be open soon, it never was. And the manager doesn't seem to exist.

Let me begin by saying that our room was immaculately clean when we arrived, very spacious, and we slept well. The bed was very firm, which we like, and everybody who has ever slept at a Holiday Inn will attest to the fact that the pillows are divine. However, there were disappointments from the get go. Being disabled, I asked whether there was a seated elliptical in the gym. Unfortunately, all the machines assume an able body, thus - despite having rooms for disabled people - the gym ignores our needs. I then asked about the pool (figuring I could exercise in there) only to be told it was closed. Basically 2 of the amenities for which we picked Holiday Inn, were unavailable. There was a walk in shower, with a pull down seat, however, when sitting on the seat, the shampoo, conditioner and shower gel were behind your head, which made no sense and was difficult to reach even with twisting sideways.(see photo) While we were out, our room was cleaned and we came back to a wonderfully fresh smell of aloe and green tea. The maid did an awesome job and when I saw her, I told her so. In fact, all of the staff were smashing. The lady who prepared the breakfasts made us feel like family, nothing was too much for her. Overall, we had a good stay and would prob stay again if we were going to Greenwood.