Best Gladstone Hotels

Great place to stay, room wise. Overall, the entire hotel was clean, organized, and well kept. They have a small pool though and it was cold. Management said they would check the heater. No hot tub either but all in all we enjoyed our stay.

This motel appears to be an older structure. However, unlike many motels that seem to get bought/sold without regard for maintaining and updating, this motel is cared for. All interior appointments were updated, in good repair, and clean. The staff was nice. Motel is a good value and their breakfast, while in a small room, is a bonus for the price of the room. If you don't mind an exterior entrance I highly recommend it.

We stayed with a family group. The room was real nice. No maid service is done for the room. The hot tub has been broken for a month (so we told by staff). The hot tub was one of the reasons they were chose. Only high price starbucks coffee available in lobby. (And if you don't have maid service, no coffee available in the room) This the most expensive hotel I've ever used and the worst basic service I received. We paid over$200/night.

The Trip Advisor site and a Google search identified this hotel as ”pet friendly” In the list of amenities, on each of those sites ”pets allowed” is listed among them. We went with our very small Emotional Support dog and the desk staff said they could not check us in without the approval of the Manager. She appeared about 2 hours later and said, ”No animals”, not even with a pet deposit. We cited ADA regulations, she said ESA don't qualify~ go somewhere else. The Choice Hotel site says that service animals ARE allowed unless they exceed certain weight limitations~ our dog is maybe 7 pounds. It occurred to me to film this most ungracious ”Manager” to pursue further action but we needed to ”go someplace else” & left. After settling in at a much better Hotel, I looked through other reviews and found that this practice of discriminating against pet owners & the hostile attitude from management is not unusual. As one reviewer wrote, ”I would have been treated better at the local jail”. During the pandemic when travel was at a standstill and hotels were struggling, this particular location accepted funds from the city of Kansas City, Mo to temporarily accommodate homeless individuals. They apparently used that money & whatever they got from the PPP to update the property. Now they consider themselves so clever and entitled that they can blatantly lie in their advertising and break federal laws regarding discrimination. There are other, better, more professionally run places nearby to spend your money.