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I was a little hesitant to stay here after I'd read some recent reviews. I travel quite a bit and have stayed in a lot of hotels all over the world--from roadside trucker motels to fancy resorts. That said, I have not even the smallest negative thing to report about this hotel. The staff was INCREDIBLY friendly, thoughtful, polite, and kind. Even as we were sitting in the dining room the next morning, a random employee made suggestions about what his favorite items were from the buffet and he wasn't wrong. If they have the little mini quiches with spinach, they are good, get them! The entire hotel smelled fresh and clean when we walked in, check-in was fast. The rooms were just as described. Sure, some of the in-room furniture was likely on the older side, but everything functioned as it should and everything was sparkling clean including the bed linens, the kitchenette in our room, and the bathroom. The bathroom water pressure was great. The pool was nice and clean. I have a small dog and he was able to stay with me which was lovely. The grounds are adequate for taking dogs on short walks. The free breakfast was well stocked with options and the dining room was so cozy with the holiday decorations and tree and even holiday movies playing. Overall, my quick stay visiting friends was made extra special by staying at the Residence Inn in Greenbush--I have stayed at other places while visiting these friends, but from now on, I'm exclusively staying here. The location is so convenient, it's right off the highway but on a woodsy road where you can't hear any traffic. The neighboring businesses are tucked in an industrial park, so it's really quite and low key. The only thing that was lacking were clothes hangers in the closet. Our room only came with one. Not a huge deal since we only stayed overnight.

One of the nicest Hampton Inns we have experienced. Staff was wonderfully helpful and accommodating. Rooms were spacious and clean. Great outdoor space with available grill and fire pit! Only complaint was that the pool area was not well ventilated. Marking this as a favorite for future stays in the area!

The hotel is still under renovation so there is noise/banging starting at 8 am but the room was brand new. The bed was very comfortable as were the pillows. Check on staff were very nice. The housekeeping policy here is to knock on all occupied rooms early as i Heard the staff talking about it. Soo know you'll be up early. The hotel is gorgeous and is way above average. The only minor thing is the curtain is too long and covers the heater/air conditioner so i rolled them up so i could use it. See the photo. Beautiful renovation.

The lobby was in renovation on November 10, 2022 for a new decor. We had a cc in the renovated section. Thank you.

Fairfield Inns are usually of a good standard, but this one downtown was very disappointing. I booked this over other options due to a typically good breakfast. When I arrived there was a printed paper on the window saying ”No Breakfast Today”. Realizing things could happen like staff out, I asked what was the issue and if they were doing something for the guests like a credit to a breakfast or points for the issue. I was told ”I don't know, we were just told no breakfast” and also that there was to be no compensation for this. Sorry, but breakfast was a big part of the deal of staying at this hotel, and the response was unsatisfactory. When I showered the next morning I noticed something on the towel and found a short curly hair - not the kind you typically want to see in a bathroom, wondering if the towels were actually fresh. The next problem was that I was still charged the 4.95 enhanced Internet fee even though I am an Elite member. I noticed this on my bill later but did not want to go through the hassle of calling the hotel and getting a review and correction for five dollars. I suggest you skip this Fairfield and choose a different option near the city.

The air conditioning in the room is not good, it is very cold in winter, and the air conditioning is very loud. The sound insulation of the room is not very good, and the sound of talking in the next room is very clear. The air conditioning of the room is not good, it is very cold in winter, and the air conditioning is very loud. The sound insulation of the room is not very good, and the voice of the next room is very clear.

Convenient location, walking to the city hall, landmark building, about ten minutes away. There are not many restaurants around, parking is free and there are plenty of parking spaces. It is a good choice to pass for a day or two. Starbucks on the first floor of the hotel is not recommended, the price is high and the quality is very general