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My husband and I stayed here with our two dogs for five nights; we did the same in May 2021. It’s a convenient place near our family, they have large suites and common areas, and electric car chargers. It feels like a home environment, with the staff being readily available but also giving guests privacy and flexibility to enjoy their amenities. The king suite was like a little apartment with separate bedroom and a kitchenette. We were about to set up our Roku for our favorite streaming shows. Apparently the property was just purchased by new management and they have an entirely new staff. Christina was brought in to help train the staff and help the property get back in shape. She and maintenance man Evan were hustling to accomplish all of that and we witnessed considerable improvement within the few days we were there. Their staff is wonderfully diverse and quick to help. If you choose to stay here in September 2022, expect to report some maintenance issues. If you have any problems, do not hesitate to ask for help. We look forward to visiting again next year!!

It is a fairly new hotel located next door the the Eagan Outlet mall . shop till you drop . about 10 minutes south of MOA and the airport . there is a bus that takes you to MOA. or hotel has a shuttle van . Rooms are very nice have a full kitchen , studio suite . Nice pool area and BBQ for your use. nice outdoor patio area and front lobby area . but no hot tub , my only disappointment . nice breakfast area , i just wish they had real eggs instead of those sausage and egg muffin sandwiches . limited dining choices by the hotel but your only 10 minutes away from MOA and lots of dining choices . TGIF Fridays by the mall or Chevy's Mexican restaurant. are excellent choices . I would stay there again , watch for a good room rate

TLDR- big rooms, older bath with short shower, very minimal housekeeping, nothing special about breakfast, don’t bother downloading the app. Pros- We were excited to find a hotel for a decent price that had room for all 5 of us! The two double beds plus a pull out couch was great! We also appreciated the sink & bar fridge. Bathroom- There have been some updates to the hotel over the years, but the shower heads are not one of them! At 5’9”, I was taller than the shower head, and it wasn’t detachable to use as a hand shower. The toilet also flushed like a jet engine that shook the floor of the whole room. Housekeeping- At check-in, we were told that housekeeping would only be coming every other day. This was disappointing, but I was glad they told me ahead of time. Unfortunately, what ended up happening is we had absolutely no housekeeping for the entire week we were there (and we left the room every day for outings). I finally asked if someone could at least come empty garbage’s, which happened the day before we left. Breakfast- The hotel had two trays for hot dishes, and these were consistently quite basic, with scrambled eggs in one & bacon or breakfast sausages in the other. There were no sweet pastries, just the normal toast & english muffins. There was also no pancakes or waffles… my kids were a bit disappointed. App- As the day of the trip was nearing, I started getting emails about an App the hotel uses to receive room requests & can be used as a room key. I was intrigued & set everyone up on the app, only to be dismissed at check in, being told this specific hotel doesn’t use the app. Overall, I left this hotel disappointed. I searched & searched, and could not find any email addresses to send this review to hotel management, so I have been forced to post publicly & hope they will read it here. I think, next time, I will find another hotel that has a better bathroom, something special for the kid’s breakfast, and regular housekeeping.

The Staff are extremely friendly and helpful. The General Manager, Jason Mercord, the Front Desk Supervisor and the night auditor, Dia Taliafurro, went above and beyond to help with a friendly smile and helped scan items, email them to a property claim I was dealing with. They even offered some helpful advice. The property is well taken care of and very clean. Whatever I needed they were able to accomodate. I would highly recommend this place to stay. There's a lot of business minded people, pilots and flight attendants.

I’m picky and this place was great. Start to finish, top to bottom. Happy pleasant staff. Everything is new. All the details have been thought of. It was quiet, clean, comfy, the tv was massive, cute starter stuff for coffee and tea, sponge, room was best I’ve ever been in. And there is a nice pool that was a happy place and useful for some basics. Didn’t use the half court basketball but could have. Breakfast was great-hot breakfast and cereals and oatmeal ..there is a waffle maker though didn’t use it. Space was well organized and varied. Loved the oat milk creamer option. Loved the comfy bed. Window treatments were clever and felt fresh. Aldi and hyvee within short walking distance. Starbucks etc. Would add maybe coasters at bedside tables because drinks leave a mark- we used paper towel. And maybe a tiny dish soap for hand washing so to save water on running whole dishwasher. Otherwise perfect.

Very good, you can park for free, it is more suitable for people who rent a car. The room was changed by a triple room, a bit strange, the rest is fine. Breakfast is available for an additional charge.

Booked a room at HI express Eagan because it's convenient to the Mall of America, and convenient to Park and Ride in Burnsville to take the bus going downtown to U S Bank Stadium. Had a room with king size bed which we loved, lots of storage, and large shower. Room has fridge and microwave both. Bed was very comfy, and temperature of the room was easy to adjust. Elevators great - fastest we've ever found. We enjoyed the breakfast, but it was not as good as HI ' s have been in the past. No pancakes or waffles, and I really wish there was salsa to put on the eggs. But they did have cereal, bagels, toast, oatmeal, yogurt, eggs and sausage. So still a good selection. And of course unlimited free coffee. We were not in our room very much since we were running around shopping and eating out, but would have liked more premium channel options with the TV. And the internet did not work with my Ipad in the room so had to use the lobby computer. There is a little restaurant directly across the street which was great for a late night cocktail and appetizer, and there is a nice running trail along Yankee Doodle Road for morning workout. Will definitely stay here again because it's just ten minutes to MOA and ten minutes to the parking ramp to grab the bus to Vikings game.