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friendly clean and extremely helpful

Overnight stay because of delivery to Michigan, price was good and close to where I was going. Nice surprise because of how well this establishment is maintained, everything was in really good shape except maybe a slightly noisy ac unit. Breakfast had all the basics eggs, sausage, waffles, bagels and bread, really impressed and would stay here again for my future trips to MI.

We stayed here in a big wedding block. The hotel was very accommodating to us and all of our guests. The bridal party was able to use the conference room on the day of the wedding, and the shuttle service to and from the ceremony and reception was so convenient. All of the staff was so friendly and made our wonderful weekend even better. I would definitely recommend this hotel.

Hotel is good, (*๓ ́╰╯`๓) The only thing that can be included if breakfast is perfect! The surrounding traffic is quite convenient and the parking lot is big enough. The hotel to the restaurant can walk from the indoor passage, it is also very convenient!

We had such negative, disappointing experience at this hotel, from our check-in to check-out. As we had power outage, we decided to stay at this hotel. On Internet it said $155 for the room with two queen size beds. My husband called and made a reservation. Upon arrival we were told that there’s no room so we had to wait for a while. The front desk staff called my husband loud (she said “Smith!!”, not “Mr. Smith”) and we were offered a room with only a dim desk light working. The lights in the bathroom and bedsides didn’t work. Later, they explained that the electric company put a limit on their electricity use. We were told to use “the flashlight on your phone” to take shower. The room was cold no matter we set the temperature higher and not so clean (tired). At check out, nobody was present at the front desk. I waited for 10 minutes and a staff came out reluctantly. She charged us $240. I asked her why and she said “because we didn’t have full electricity”. We are very disappointed because this hotel basically took advantage of those of us who needed a warm, lit place to stay during a power outage by charging $100 more that their usual price. The quality of the service and their hygiene standard were disappointing. My husband called Hilton customer service afterwards, but they were not nice nor understanding at all, transferred the call multiple times over 30-40 minutes. We have been a Hilton honors member but we will switch to Marriot. One last note: when we were waiting to check in, a homeless person with lots of paper bags came in casually, grabbed a paper cup in the breakfast room across the front desk, attempted to get some coffee from the dispenser. He put his cup back when he realized that there’s no coffee left. There were two staff at the front desk and one cleaning staff close to him but they really didn’t care, it appeared that this person was a frequent visitor.

The hotel was quite clean, there was no elevator, and two large boxes were on the second floor. Like an upgraded version of the motel, but the room is very comfortable, the bed is big, the quilt is very soft and comfortable!

This place is fantastic! My suite was roomy, clean, modern, comfortable, and incredibly affordable for the location. Much nicer than many hotels I've stayed in. I'm really glad my usual hotel near campus was booked or I would not have found this. The unit had everything: nice spacious bathroom, separate bedroom with a firm, comfortable bed, sofa, FULL kitchen with nice new appliances, washer/dryer (which I didn't use but they look brand new and nice -- not noisy old things you find in some rentals), smart TV, fast wifi, an outside porch with a nice view over 4th street, and it was quiet. I didn't need a car to get to campus but if you bring one, there is a structure nearby and street parking (but you'll have to pay for street parking too). Highly recommended!