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This was a good choice for our one-night stay. The room was clean and comfortable, as were the facility’s public spaces. The staff could have been more efficient both at the front desk and in the dining room, but even that wasn’t a problem. Overall, it was a good stay, and we’ll probably stay here again next time traveling through on I-20.

The bed was good. The room was nice. However, we needed to to leave a day early on our three day stay. We notified the front desk on the first day. They were very friendly said OK. But when we checked out after two nights, we noticed that we were billed for three nights. When speaking with the franchise owner, he refused a refund saying that shortening a stay could only be done prior to check in. We’ve never experienced this before and were not told while we were staying there. This is very disappointing and not good customer service. Each franchise owner has discretion on whether to give a refund and in all other choice hotels we’ve stayed at, the franchise owner has been very willing to update the reservation. I am posting this really to let others know that the ability to change your reservation, once you’re checked in, is completely up to the franchise owner, and even if the front desk is very friendly and cooperative, to assume that you will be charged for the full reservation, unless you have it in writing. This owner was in their legal right, but we don’t see this as a good customer service.

My stay was great! Raven at the front desk was absolutely amazing & very sweet! Nice, CLEAN, & great atmosphere! Highly recommended.

The bed was clean and super comfy, bathroom area was huge. The women at the front desk was very polite and so was the manager. Unfortunately, the pool is closed permanently but the breakfast was good! Free parking and vending machine on sight. Room had a microwave and refrigerator which was really helpful. It is an older hotel and definitely has that hotel smell, but it was very nice and I had a good nights rest.

Per the reviews this seemed like the best option for a road trip stop in the Jackson area. Our room was clean, comfortable, and quiet. This is the number one requirement; so if we have to stop in the Jackson area again, we would stay here. The breakfast, however, was pretty minimal. My husband must eat gluten-free so his choices at these complimentary breakfast bars are always limited. Food service eggs and potatoes can be contaminated during production and they are often served alongside biscuits or waffles and thus are not safe to eat. But as long as there are boiled eggs, orange juice, and some sort of fruit, he can manage. Here, they didn’t even have boiled eggs so there was nothing he could eat. They are so easy to provide so I hope they will add them before our next visit.

The hotel is old and dirty—lots of noise and people yelling in the parking lot through the night. There is a guy who, like a pop-up tent set up in the parking lot selling pulled pork. It looks like he has been there a long time. The room surface was somewhat clean; however, the furniture was stained and dirty. We had a no-smoking room, but the table has burn marks. The tub had dirt/mold build up in the corners and behind the bathroom door. The sheets were stained. The door lock was broken. The window curtain was falling down. The site said there was free breakfast – there was no breakfast. Be alerted there was no fire alarm or sprinkler. The door had a 1-inch gap at the bottom. We will NOT stay here again. Should have left – but would not refund our money.