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Friendly front desk staff at check in, very quick. Our room was two queens and looked recently renovated including fixtures, art, carpet, headboards and window and wall coverings. In room mini fridge, microwave, a small closet and three hanging wire storage baskets. Neutrogena grooming products provided. So many outlets for charging your phone/electronic devices, it was wonderful. There was a mini one cup coffee maker and a full length mirror. For seating, one upholstered wheeled chair and a big portable ottoman. The beds were very tall - I am 6' and it was okay for me but my short traveling companion had difficulty getting up on the bed. Super easy freeway access, some road noise because we were on the end of the hall but the hotel itself was very quiet. Everything was clean and the towels were very soft. Bed comfortable, lots of pillows. Pet friendly. I recommend this Hampton!

I wish I could give zero stars as this is the worst dump of a motel I've ever stayed in. I've stayed in my fair share of cheap motels while traveling but this is hands down the worst. The bottoms of my feet turned black from walking on the floor. Everything was filthy. The sheets were blood stained and full of cigarette burns. The AC didn't work and there were no screens in the window. No wifi. No breakfast or fridge though they advertised both. Meth heads in the parking lot feeding stray cats pizza at 2am. They have an hourly rate and someone next door to us was ”entertaining” guests by the hour. We couldn't leave as we got in late and nowhere else was available, nor was there anyone at the office to complain to once we checked in. When I complained to the site I used to book with them, the motel staff blatantly lied about offering us another room. The housekeeper swore at us and pushed her stolen Dollar General grocery cart full of supplies away still cursing at us and complaining about the owners. They had painted in a dingy light brown color then ”patched” bad spots with a darker brown so it looked like someone had smeared feces on every wall. See attached photos.. I'm not being dramatic or exaggerating when I say this place and it's money-grubbing, lying owners could get sucked into a black hole and the world would be better for it.

The room was very clean. The breakfast had nice choices. The hotel lobby and outside and gym were all very clean. The check in was fast and all the employees we came in contact with were super.The pool was clean except they could take care of the towels. Big heep of dirty one and only one clean. Hope someone just didn't come to work that day. I would stay again in a heart beat.

We stayed here twice in Sept. 2023. We require an accessible room due to my disability. The first time we were given a room (312) in the back building which seems to be mostly occupied by long term guests. The room was horrible--missing towel rod, missing toilet paper holder, loose toilet seat... also a very sketchy looking hole in the ceiling, probably from an old smoke alarm but couldn't shake the feeling that there may have been a camera up there! The room had a spacious roll-in shower, but no shower chair. When we inquired if they had any, we were told a curt, ”No.” We had stayed here a year or so ago and had a better experience, so decided to book another room for our return trip. This room was in the front section, but my husband had to argue with the attendant for 15 minutes, since the promised room had been given away to family or friends of the manager, which she said if his prerogative. I had specifically reserved a room with the grab bar to the left of the toilet, due to my disability. So we ended up with a room with the grab bar on the opposite side and a tub/shower which didn't really matter since I hadn't planned to shower anyway since there are no shower chairs and I'm not able to stand to shower. I don't believe they should be able to advertise accessible rooms without shower chairs being provided. At least the maintenance in this room was better than the other one, so we had a place to stay the night, but won't be staying again. Cleanliness wasn't bad except for the floor, which was filthy. Laminate floors seem like they would be so easy to clean compared to carpets, but these hadn't seen a mop in a long time.

You can tell that this used to be a extreamly nice hotel at one point it was still very nice for the price

Good service

Best Western Hubbard Ohio was my first night out on my return trip to SoCal. Chose this site for two reasons, the distance from my starting point (412 miles) and the mostly good reviews. Overall, I was not disappointed. The room was very clean. Check-in was a breeze, and I was able to be on the first floor and park right outside my window. The staff is professional and efficient. I would not call them friendly but can't say they were unfriendly either. Just kind of there. I did get a smile from the young lady working the morning breakfast area. The location is a bit funky. Down a small street to the end which is right by a park. Interesting wildlife sounds at night, by the way. I kind of felt less safe for no real reason, solely based on the location. There is also nothing within walking distance for dinner, but there is a truck stop with a Denny's just a few minutes' drive away, which is where I had dinner. Breakfast is your standard Best Western ”hot” breakfast with some kind of egg dish and sausage patty. Of course, there is juice and coffee as well. However, a few hours down the road I started having stomach issues that lasted two days. I cannot specifically say it was the BW breakfast as it could have been the Denny's sandwich I had the night before. But it has made me decide to skip the breakfasts at my remaining four BW stays on my return trip. Overall, I would choose to stay here again if convenient for my travels

Everything was clean, service was great, close to everything we needed. Love that Truck World mall is right there, my husband enjoyed being able to grab lottery tickets and play the quarters machine. We will be back!

I travel the Midwest for work. I am a high level Marriot Bonvoy member but whenever I come to this area I choose this hotel. You would never guess you are only at a Holiday Inn Express. Common areas are well kept and clean. Rooms are a little dated but extremely clean and tidy. Best part is the pool and hot tub area. Extremely clean and nice area to relax. Hot tub is absolutely wonderful.