Search Your Chino Hills Hotels

For the price of there hotel go stay somewhere else. Don’t make the same mistake as I did. The whole thing started off bad. I booked the room last minute I should’ve did more research. The venue over location changed so I did call and ask if I can change the reservation to a different date or just stay one night, but since I booked a nonrefundable room they said no which is fine. It was my mistake but what I couldn’t handle was how abrupt and rude the manager was. He was cutting me off midsentence and wouldn’t even let me ask the question. I took it for what it was expecting to at least stay in a decent hotel. Me and three Young children that I had with me arrive later in the evening around 10 o’clock at night. Check-in was easy and the gentleman working was actually really nice. We get into the room and notice right away the smell walking down the hallway into the room. You can smell the cigarettes and it was a damp stench along with the cigarette smell. I looked around the room and noticed immediately that the room was filthy. There was foil with white powder residue stuck in the vents of the AC unit along with an inch of black dust. The bed was covered in the same black dust. I looked on the floor and all you can see is white bright spots throughout the whole carpet you can tell the carpet hasn’t been cleaned at all in a very long time. The cabinet was falling apart and more of the white residue was on the nightstands as they looked like they were peeling off. The walls were dented with black marks around all the walls not just one all of them. There was food stuck in between the walls and the bed it was completely disgusting. I knew right away I was in a drug room. I went downstairs and told the gentleman and he apologized he showed me another room that was a little bit better but not by much. The second room the bed was falling apart the same smell, and the floor was absolutely disgusting it was sticky as you walk to you had to wear shoes. There were stains on the bed and the bath towels you can see right through them. There was used chewing tobacco at the end of the bed on the floor. But it was so late we had to leave early so I made the girls just go to bed so we can try to get some rest before an early morning. We didn’t have much choice at this time because it was so late. We were up all night yelling neighbors upstairs. I know this was not the hotels fault but also felt with the type of hotel I was staying in and the people above us did not make me feel safe with three younger children. We leave for the day around six in the morning and come back to the hotel around 6 in the evening and realize that the TV is not working. I go to the front desk and a young girl lady was there. I said is there anything we can do about the TV I’m sorry that I have to complain. She immediately called the manager over. Once he came over I realized it is the same guy that I spoke with over the phone. He was immediately dismissive rolled his eyes and said

I really like the hotel decoration and atmosphere. The corridor is full of historical photos of the hotel founder and hotel-related. The room is large and parking is convenient. It is a good one in the hotel choices of Chino. However, although the facilities are good, it is necessary to pay attention to the hotels in Chino are on the side of the highway. For passengers who have a bad sleep like me, choose to be cautious...

Breakfast is different from domestic, generally

The good: Good location, lots of restaurants within walking distance or short drive. The rooms were clean, great price, and the breakfast had a good variety. The bad: The first night we were there the toilet wouldn't flush and the sink wouldnt drain, and it took a little bit of time for anyone to get up to fix it, ended up going to the bathroom after we left that morning. The kitchenette sink was gooey and discolored. The shower pressure was not very high. The AC worked, but in order to cool the whole room, the person sitting at the desk or on television couch had to freeze. There wasn't a lot of drawer storage in the room, but the closet was big. The TV auto turns off, which was annoying.

I am very satisfied with this brand of chain store. I have stayed in different places. The price is moderate and the facilities are new and clean.

In the self-driving tour of Los Angeles, the original motel was full of 6 rooms, and it was decided. However, the beds in the standard rooms in the United States are two large beds (the beds are really big) and the rooms are very clean.

Very, very good place, the hotel is very new, opened in 2023, very clean, very comfortable, not very noisy, very quiet, breakfast is OK, you can eat enough, can not guarantee to eat well, the hotel price is not very expensive

The room is very clean and the housekeeping lady cleaner irene is very efficient and helpful. The bed is comfy. The coffee machine is great bonus.

I checked in and turned around and a line of people were complaining about no hot water. I turned back around to the clerk and asked for a refund as I di not need a room with no hot water. She informed me that she could do nothing about the wrong she just did me. I would have to wait and get a refund if then at ten am for some reason. I went to the room and the tv did not work there was no heat and the sink was clogged and nasty. I asked for another room but they said sold out and lied and said there would be hot water in the morning. They let me know how much I was appreciated when they laughed at me for complaining about freezing and being dirty in the morning. Avoid this disaster.

It feels like a normal motel, the bed is very high, so strange, why is it so high, the room is clean, the bathroom is small, but it is OK! There are two bottles of free mineral water, just to come to check in, wait for the front desk people for a long time, do not know why? Can only say that the general price, the price is not very good!