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This weekend I traveled with my two daughters (ages 17 and 28) and my granddaughter (18 months). Overall we had a great experience. We have stayed here two other times and were planning on setting up a group block for a competition in June. At approx 6:30am on Sun 4/7 I requested a late checkout. Our schedule for the entire weekend was crazy as we were in town forna competition. My daughter was scheduled for a 7:30 am event that day, and we had just gotten back from the previous evening's events after 1:00 am. We had very little time to sleep, let alone pack. I told the gentleman at the desk we should be able to be out between 12-1pm. We returned to the hotel at 12:24pm. I told my girls, ”let's get packed right away and check out!” A housekeeper who looked to be about the age of my older daughter (maybe late 20's?) was at our door and said ”This is my last room, Y'ALL NEED TO GET OUT.” I tried to explain to her about the late check out. She angrily interrupted me, looking at her watch and said ”Late check out is 11:30. Y'all need to get out.” My two daughters (ages 17 and 28) and my granddaughter (18 months) and I all went into the room and hurriedly packed our stuff. It took 10 minutes. 5 minutes in, the same girl from housekeeping then started POUNDING on the door. My daughter opened the door long enough to say ”5 minutes.” As she closed the door, the housekeeping associate was saying a bunch of things about us to her co-workers. I was embarrassed. I was shook up. I felt nervous even leaving the room with the hostility that was coming from her. I was shaking when I got to the front desk. I told the person at the desk what happened. She apologized but didn't say much else. Someone else walked by and asked what was going on so I relayed the entire story all over again. Finally, as I was about to break down into tears, I said ”in all my time traveling, I've never been treated like this. We will never stay here again.” And we left.

This is our go-to motel when staying in Northwest Indiana. Welcoming lobby area where everything is spotless and tidy. Halls and vending areas were well maintained. Our room was very clean and refreshed daily during our week stay. A/C unit was one of the quietest we've experience in a long time. No grumbling and rumbling every time it turned on. Room lighting was good, towel and linens were more than nice, very good mattress and room seating. No complaints at all. Front desk was always friendly and helpful. Whenever we saw staff at the desk they always took time to smile and say hello. Jay took care of us at check-in and was extremely kind and outgoing, a great personality for this position. We met Tina taking care of the breakfast area and had a nice conversation with her, very personable. Breakfast always included hot items like eggs and sausage/bacon as well as a waffle maker. Plenty of fruit, cereal, yogurts, muffins and always presented well. Area is kept spotless. After driving 10 hours to get home to GA, my wife realized she left her prized make-up mirror behind in our room. She contacted Ash the next day who quickly confirmed the oversight on our part and was more than happy to box up the item and send it to our home. So extremely kind! I may be missing a few names (David and Kendall? and others) but everyone was so nice. This motel may not a fancy pool but it has everything one needs for a comfortable stay, the most important to us is being a kind, friendly staff, clean, comfortable accommodations and a nice breakfast to start the day. It's in a great area for restaurants and shopping, pretty much anything you need. Well lit parking area, always a safe feeling. Will stay here again in the future, high recommend you give them a try.

Hotel is Very clean, friendly staff, comfortable beds… pillows are like clouds! We travel a lot, I usually stay at a Hampton inn, and I am extremely impressed and satisfied with this hotel and its staff. Best breakfast included with any stay. I have to say…. I wish I would have stayed here sooner! Highly recommended by this very picky traveler.

I witnessed hotel management at Staybridge in Schererville Ind. giving a party of 10-15 people a hassle. A black guest had a room and patronized the hotel often when in town, asked someone if she can have guest watch a movie in the hotel's theater room. She was given permission by someone prior to today. The lady now has guest in the room quietly waiting for everyone to come from the restroom to get the movie started. There was no food, no talking or anything, when mgmt asked the people to leave. The guest was pleading with mgmt at a low tone but mgmt was loud enough for guest to hear everything,to the point she embarrassed the women in front of her guest. The guest (in bewilderment) were leaving when the police showed up for no reason. No one was yelling or giving them a hard time. So, I don't understand why they called the police. The issue with this story is, the hotel assumed the guest was having a party. They were about to watch a movie in the movie room. The guest witnessed a caucasian family have a reserved party at the same hotel around Thanksgiving with food and everything. Which is why the guest asked if she can use the space at a later date. So, how can a hotel allow a reserved space for an actual party one day (when it's not policy) but not allow guest to use a theater room to watch a movie the next day? What was supposed to be a good time of fellowship turned to something else. The black guest checked out as well as a result. Who wants to pay for discrimination and mistreatment? Very sad to witness.... Merry Christmas!

We wanted to get through Chicago late night and find a place to stay after getting into Indiana. We booked this hotel on the app and had no problems finding the place. It’s located in a nice and quiet town. The room was nice and comfortable. Breakfast was great. They have two waffle makers. We would definitely stay here again if we are in the area

I was very impressed with the staff, particularly a woman named colleen...I NEVER take the time to leave reviews but this girl deserves it... my husband and I had to rush out of town for a family emergency and on our way back we were exhausted to say the least and falling asleep in the car after a 16 hour drive, let me just say this young lady took one look at us and just knew we hanging on by a thread she got us checked in and taken care of in such a timely manner and was warm and welcoming, made us laugh and helped us with food delivery recommendations in the area even Googled and wrote down the number for us as our phones were dead and we were not ready to dig through our car for our buried chargers, we appreciated her more than we can say after a very rough weekend she made us feel at home and relieved some of the heavy weight off our shoulders it truly felt like she was a friend.