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It was beyond words amazing! Jesus at the front desk, Isaiah at Sandollar! The Tiki bar and pool right on the beach, the spotless rooms! I can’t say enough! Our family has been coming to Sanibel for 60+ years and this is by far the best! This was our first time staying here and we already booked our Thanksgiving week here the day we got home. We honestly don’t know where the negative reviews come from, but there’s negative people everywhere, sadly. It was so relaxing and gorgeous and everyone was so genuinely friendly. The beds are the most comfortable beds ever ever ever. My only thing negative is that I didnt care for the people next to us setting up their beach chairs in the walkway and smoking and also these people taking the Sandollars out of the ocean and hiding them in their bags, going back for more. Please put up signage that it is illegal to take these babies out of their ocean!

Love everything about this Resort but have to single out the staff. From check-in with Diane, to vehicle/luggage assistance from James, James, Dave and NELSON (!), to Sam and the best filet/service ever at Courtside Restaurant and to Chris for the great poolside conversation and delicious food choices. I know I’ve left out a few but everyone at the front desk was helpful and friendly. The resort is recovering from Ian and the staff did everything possible to provide a great stay.

We were here for a much needed vacation. I will grant that we were able to relax as there was nothing to do at the resort. Everything was a LONG drive away. What made me give this hotel only one star was numerous things…1. No shampoo in the shower only conditioner and when I went to call the front desk…2. Out of 3 phones in our room, not one of them worked. 3. The washer was so loud we couldn’t even hear the TV. 4. Even on the lowest setting the dryer burned my clothes and they shrunk to nothing. 5. On top of paying for the room for the WHOLE week, we had to pay $127 for parking (would have been more, but we checked out a day early) and $294 for amenities. What? Everything that was included in the amenities was what every other hotel/resort has. There was nothing special about the amenities…a pool, and a gym, although, there was a dolphin cruise, but we didn’t go. This vacation became a money pit (we also had to pay tolls whenever we drove an hour to get to the beach). What made it so bad was when we checked out, we paid the $127 for parking and that was all that was on our bill. It wasn’t until we got home a couple of days later that I found the $294 charge on my credit card, which seems dishonest to charge it after we left. We didn’t even realize there was an amenity fee, as we were never even told about it at check in. If we had have known about an extra $421 on TOP of what it cost to stay here, we NEVER would have stayed. If you are going to charge those fees, just include it in the price of the room.