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Nice hotel for the cost. We were on our way to Niagara, and stopped in Bedford for the evening. Front desk was professional and courteous. Room was clean and comfortable. Beds were firm. Breakfast is provided. Breakfast is eggs, bacon, some pastries, cereals, etc. Coffee is a Nescafe machine.

Stayed here for four nights and it was not a good experience. Checked in, desk clerk not at all friendly or welcoming. My hearing is fine but when she directed me to the elevator I could not understand a word she said because she was talking so fast. I asked her to repeat it slowly, she did but it was obvious she was not pleased. Off to my room, went in and everything was great. What I expected for a 2-3 star hotel. Room was very clean and presentable. Next morning I left at 6AM and returned at 5:30 PM and room was NOT MADE UP! Oh well, I went out to dinner and when I came back it was made up, at least what they considered to be made up. The bed was horribly made, sheet on the floor. Coffee service not replaced. Couldn't be bothered to pick up a newspaper off the floor. So down I went to the front desk and showed my pictures. Same snarky clerk from check in the day before. She made it very obvious that she did not care about my issues. She got my coffee to take back to the room. So I hoped that would be the end of it. However, got back after work the next day, exact same conditions. I had used the ice bucket the previous evening. I emptied in the sink and left it on the counter in the bathroom. It was never put back, no liner for it, no new cups. I had hoped things would be better since I did complain the previous evening, obviously the desk clerk did not pass on my concern. The really bad news: my company has booked a room for me for four nights next week at the same place!

Though difficult to find off the inter-state, this older hotel has nice rooms. Staff was helpful on check-in. Rooms were ready a little later than check-in, but very clean and had a choice of fresh air, not just air-conditioning. Though this hotel has seen better times, if you are not looking for more than basic amenities, it is good value.

My husband and I thoroughly enjoyed our stay in the ”Mary Elizabeth” room for two nights during peak fall leaf season in Allegany St. Park! I would recommend Gallet's House because it was everything a B&B should be, at a very reasonable price. Joan was a lovely host who handled the booking, the payment and cooked delicious breakfasts for us, with care to provide gluten free options for my husband. The room was cozy, classy, very clean and extremely comfortable, decked out with Roku TV, jacuzzi tub, modern shower, king size bed with comfy bedding. Joan was able to recommend nearby restaurants, which were both excellent, and she delighted in telling us about the family history of the old home, how they completely renovated it in 1998, and how her children and grandchildren have all helped. I would recommend it to anyone looking to avoid the ****** or any other chain hotel for a more homey place to stay when visiting the Southern Tier of NY.

They are always so friendly and extremely helpful in every way. They always make sure your needs are met 100%. The staff Jennifer and Linda go that extra mile and friendly. My opinion this hotel is the best in town