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4.6/5
Outstanding
PPatty EThis is the most magnificent hotel I have ever had the pleasure of staying at! The property itself is gorgeous, our large room was perfect, and the bed was so very comfortable with the most fluffy pillows! We ate at the Capital Grill and while the portions were rather small, it did leave room for dessert which was delicious. Breakfast in the One Eleven restaurant was superb both mornings. We were able to watch the 4th of July fireworks from the porch of the hotel. A great experience! Compared to similar priced hotels, the Capital Hotel was head and shoulders above and exceeded my expectations both in comfort and value. You have to stay here if in Little Rock! I know I will again.
We only stayed here for one night recently. I’ll start by saying that the hotel has a great location. It feels safe. We checked in via app with no issues. Prior to checking in, Clarence stayed in touch with us and even made a courtesy call. I can appreciate that. The hotel’s decor was very nice and the layout of the suite was very nice. It has great space. Traveling as a family, we need space. Upon entering the room though, we noticed multiple stains on the couch. We had an appointment immediately after check-in so I wasn’t able to complete my full inspection. When we returned, we wanted to go straight to bed. We had a double room so I did a quick check over one bed and the other I didn’t inspect so well. In the middle of the night, we noticed stains on the second bed. The stains were on the pillows too. It looked like hair dye but who knows. There’s no way the cleaning staff could have missed these stains. Very disappointing. The room was showing signs of wear and tear, but not too bad to complain about. I will say that the front desk staff was nice and accommodating. My main concerns about hotels are safety and cleanliness. It’s the oversight of the cleanliness of the bed that impacted the rating. Would I stay here again, not sure. It may not be my first choice, but I can’t say that it wouldn’t happen.
Highly recommend! Kudos to the staff and management. This stay ticked all the ”EXCELLENT” boxes. Room is clean and well-equipped. Parking lot is clean and has good lighting at night. Bed is comfortable. HVAC works as it should. Decent complimentary breakfast with HOT coffee, hot breakfast sandwiches, make-you-own waffles, etc. Room has an above average kitchenette. I did not need that on this trip, but will keep it in mind for leisure trips. Also pet friendly -- big plus! -- and the hotel common areas are spotless despite the presence of some big, friendly dogs. EVERY staff interaction was positive. Special thanks to Kelvin who went above and beyond to help me resolve an issue with printing to the guest printer when my laptop was uncooperative. Could not be more pleased. What a contrast to the last hotel. I checked out in Rogers, AR, on Friday morning and drove down to Little Rock for the final two nights of this marathon business trip. Worked late last night and was so very happy to return to a cool and comfortable hotel room with the bed made and towels replaced. I am well rested, had a good breakfast, and ready to drive six hours home. Thank you, Home2Suites!
GGoushehI travel 2 of 4 weeks each month on business. From check in to checkout this property exceeded my expectations and I am a bit of a business class connoisseur. I like to get the maximum value for the least cash outlay. My business partners and I will more certainly return.
Hotel near Downtown Little Rock, Little Rock 100% of visitors choose this area
Price per night from:PHP 6,097
4.2/5
Very Good
JJINGBreakfast is not bad, except for vegetables, regular milk, eggs, fruits, etc. Although the location is not on the most prosperous riverside, it will take 10-20 minutes to get to the river and 10 minutes to the Clinton Museum. The facilities are a bit old, but the price is not bad. The hotel has a shuttle bus to the airport, on call, when the bus goes out to send someone else, the hotel is called Uber, free to the airport, the service is thoughtful!
Hotel near Downtown Little Rock, Little Rock 100% of visitors choose this area
Price per night from:PHP 5,673
4.0/5
Very Good
Stella, at the front desk, was wonderful. Knowledgeable and caring. The hotel is beautifully situated on the bank of the Arkansas River (request a north facing room) with direct access to the river walk; and next door to the fascinating Old State HouseMuseum (free admission). The carpet was dirty in our rooms but housekeeping attentive daily. Coffee is free in the lobby but I don’t think the $16 breakfast buffet worthwhile as they twice ran out of eggs and items like whole milk.
GGuest UserA bit out-dated but clean, friendly staff, location was very close to what I needed, but too close to everything else! Breakfast eggs were lacking but the biscuits were good! I liked that you could actually open the windows!
I recommend staying in a room that faces out the front of the bulding, you get waymore traffic and hospital/ambulance noise on the back side.
SSelfNot a big fan of the Emergency vehicle sirens all night long, but I wouldn't imagine that they could just pick up and move a 10 story building.................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
VVeronique WThey are still under construction so be aware, everyone is super nice, the rooms were crazy clean. I think we got a room that had not been fully upgraded yet, but it was still clean. The only down fall was the bed , it felt like they took all of the cushion out of the mattress and added rocks instead, and the pillows weren't better. I also think if they did a small breakfast downstairs that would be nice. But all in all it was a good stay, nice grounds
PPatricia RoseburrowI got there and I had to wait at least 30 minutes before I was able to get my room something was going on with the computers owner he accommodated me instead of me paying the $56 that I have previously paid he end up charging me just $38 and that was good but when I got in there it was roaches crawling around food was off in the bathtub food within the refrigerator drug heads with steady knocking on my door maybe feel uncomfortable but for the price it was worth it you couldn't ask for anything more they had a big deep swimming pool no water was in it I wish the pool was working but if they had no lottery on their property their property would be much much better but because there's a lot of lottery and drugs going on then it makes it hard and it makes the people that stay there sometimes scared especially if you're new to the state of Arkansas but overall for the price between 30 and 50 bucks the sheets were clean the towels were clean
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