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it's one of the best hotels I ever been two very nice people from me to have him very clean and very nice rooms very nice love them my kids something my mom loves and my sister loved it so keep on the way to work

The breakfast is plentiful and still neat.

HIDDEN CHARGE ALERT! Despite this hotel has a very large parking lot like any other midlevel where you would expect parking to be included in the price of the room. This hotel, though, will charge you $3 per day for parking. THERE ARE NO SIGNS IN THE LOT INDICATING THAT THIS IS PAID PARKING, NOR ARE THERE ANY SIGNS IN THE LOBBY. This is a DECEPTIVE practice and they will not tell you about this charge unless you ask. I noticed this in a review and asked about it up front. which is when we were told that yes, they do charge for parking. Please don't take this charge out on the staff, obviously this is a decision from management who doesn't care about being deceptive to their customers, and the front desk staff was very helpful when we inquired about it. Having said that, let's start with the good: All interactions with the front desk staff was professional and courteous. They were polite and responsive and resolved any of the concerns we had. Our room was clean and had a large bathroom with a large walk-in shower. And other than the despicable parking issue, there wasn't any serious red flags. However, this hotel does not live up to the expectations I had of a Marriott property. First, our room (king bed) was unusually small for a mid-level brand, I've stayed in economy hotels which were much more spacious. The window had multiple fingerprints on it and there were places that the wallpaper would have benefited from being wiped down. Aesthetically, wallpaper was misaligned. Again, none of these are deal-breakers, but it felt like the owner/builder was more interested in cutting corners than providing a great customer experience. Our bed wasn't comfortable, but this is contingent on personal preferences. It wasn't old, worn or damaged, it just wasn't comfortable to us. A few more pillows would also be nice. The swimming pool wasn't unusable but it was visually obvious that it was in need of a good cleaning and general maintenance. The pool appeared to lack circulation and the floor of the pool was discolored. Probably was still safe, but chemical treatment is only part of the answer. Breakfast was mediocre at best. The cereal dispensers contained cereals that were different than the labeled product. Coffee (from airpot dispenser) tasted stale and old. And they close breakfast at 9:30 on a weekend. In better hotels, when they are preparing to close breakfast the host/hostess comes around to let everyone know. Not here. 9:28 and they were already taking stuff down. Would have loved the opportunity to grab a waffle (when I made my first trip, there were lots of people in line), but by 9:30 the irons were turned off and the mix was closed up. Aside from the parking issue, I would have given this hotel a strong ”3” rating. But when you add that to everything else, it is clear that this hotel has earned a lower rating. It saddens me to rate a Marriott property less than a 4, but the hotel earned the rating which I pro

The hotel was not able to make keycards, so I had to wait for a maid to come to the front office to let me into my room. My first room was really smelly. It had a broken window that I almost cut my arm with when I opened the drapes. The refrigerator was off and unplugged, so I couldn’t keep my cold drinks cold. So, I had to go to the front desk to register a complaint. The front desk attendant asked me if I wanted to change rooms. I said yes. The attendant gave me another room. I had to wait again for a maid to come and let me into the new room. The new room smelled great, but it had a smaller bed than the first room. I went back to the front desk and asked the attendant about the size of the bed. She said there were no more king sized rooms available. Since there was still a problem with getting keycards, I had to wait around for the hotel to get their system back up. Because of the wait, I was late for my appointment in Reading. At no point did the attendant offer my a credit, discount, or an apology for the problems with the room and keycards.

My husband & I booked a room & so did my daughter. The location was good for us & it was a quiet place. We were on the 4th floor. We liked that there were outlets to charge our phones & my watch. The room had a microwave, coffee pot, fridge, flat screen TV & an alarm clock. The bathroom had large counter space & a good stock of towels. The staff at the desk & those serving breakfast were great. We weren't in the room much since we were visiting family but the room really needed more light. There were only 3 lights in the actual room & they were not very bright. In contrast the bathroom lighting was very good. Also our room door screeched when we opened & closed it. I think the door needs an adjustment which I mentioned to the front desk staff. We have stayed at this Hampton a long time ago. The rooms have been updated since then.

The room was very nice, the staff friendly and very helpful. The location was perfect for our visit to the Reading WWII Warbird Weekend. However, the website we read said there was breakfast included, coffee, juice, fruit and maybe oatmeal is not breakfast.

It rained when I went, the hotel was in a good location, quiet around, there were shopping centers, breakfast was good, the kitchen had coffee, it was very cost-effective in Reading, praise!

Newly opened in 21, the decoration is simple and modern, very clean, convenient for parking, good service, the room is bigger than the same type in the United States, very satisfied, the only thing that can be done better is that there are fewer varieties of breakfast, everything else is very good , it's worth coming again!