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We have just had the most wonderful holiday at Grafton Beach Resort the staff are amazing they can't do enough for you. It was quiet when we were there and all food was cooked fresh if you didn't fancy anything they would do you something else. My favourites were the chilli shrimps and seafood pasta but all the meals were excellent. The rooms were good sized the beds are comfortable. The most beautiful island with lovely people everyone speaks and it is very safe. Thank you so much Grafton Beach for a fantastic holiday

We have just returned from a great 2 weeks in Tobago, but this was due to our 'northern friends' at the hotel, not the hotel. On arrival we were just given the all inclusive bands and a key to the room. No introduction or welcome drink which most similar places would do. The rooms, as with the whole place are looking very tired and in urgent need of refurbishment, although the aircon was very good. The room telephones didn't work, and very surprisingly there was no drinking water in our room until we had been there 3 days-can be purchased in the poorly stocked shop. There was a crack in our bath, which luckily also had a shower. The rooms are large, but you never felt they were particularly clean due to the age. The food arrangements are very varied, depending on how the staff feel. Although meal times are given to you on arrival, these can sometimes be late (25mins) starting, especially breakfast. There is a varied choice for breakfast but in the main restaurant lunch and dinner revolves around chicken, fish, rice, lamb, and curry. Deserts are usually small cakes or similar. Only once were we offered ice cream, and we would have expected a selection of fruit at lunch and dinner. Burgers and toasted sandwiches are available at the D Bay grill at lunch. Sometimes they did run out of deserts, as the bar did with syrups for cocktails. Apart from Sheryl at the D Bay and the 'pool guy', the staff generally are not interested and will shrug their shoulders if you complain. A typical example is one Monday night we turned up for the managers cocktail party to be told it was not on as there was no manager in the hotel, not that they seemed bothered. Jacuzzi wasn't working, entertainment was only for an hour and half or so, and water sports were limited. The beach is very sandy, but so is the sea bed so snorkelling is better away from the hotel. The hotel is really more geared up for locals at weekends. The headline claim on the Starfish Tobago website is anything but correct. Probably the worst service we have experienced for many years in the UK or overseas.