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We were planning to drive to Phuket from Surat Thani and chose to stay here overnight and go to Phuket the next morning. Accommodation is great with elegant design and high quality amenities. No fridge in room but you can use the fridge in the common area. Had a great night's sleep. Couldn't have asked for more. There are some eateries just next to it too. 10/10

My friend is doing business in Phuket. I went to the hotel several times. I booked this hotel. The breakfast was OK. I recommended fried rice. The fried rice is really delicious. The facilities are quite new, the environment is good, quiet and quiet. The location is a bit biased, it is recommended to rent a car for one night, and then there is a restaurant near the top of the mountain, the ambient air did not have to say.

Stayed on a journey for one day. Staff are as kind as possible! We arrived very early in the morning, settled us much earlier, have been having coffee, it was very delighted! We are grateful! Good option to stop if you eat far. Located in a quiet, scenic place! Clean, no trash anywhere. The room is also clean. Yes, a little repair is required, but the main cleanliness. If you are on a bike there will be no problems getting to the pier and beach, there are almost no people and very beautiful. Three shops 7/11, laundry, refuelling, local food market, Lotus- I will repeat, on the bike everything at 1-2 minutes, walking will be difficult. There are two bottles of water, no refrigerator and teapot in the room, you can ask for hot water/coffee on the receptacle, wi-fi available yu. We are all arranged

Santhiya Resort in Phuket's Natai Beach is a total gem for anyone looking for a chill spot with a mix of chill vibes and Thai luxury. The place is stunning, with cool wooden architecture and a vibe that’s all about relaxation and good times. The real standout for me, though, was the amazing service, especially from Pa at the reception. Losing stuff while traveling is a nightmare, but Pa was a lifesaver. She didn’t just help find my lost items; she went the extra mile to send them to my friends at a different hotel. It’s that kind of above-and-beyond effort that really makes a stay memorable. Aside from awesome people like Pa, Santhiya’s got everything you’d want for a laid-back escape. The spa is a slice of heaven, the gym is top-notch, and the rooms? Pure comfort with stunning surrounding. It’s the kind of place you go to treat yourself, where you feel taken care of and totally at ease. Big shoutout to Pa and everyone at Santhiya for making my stay super special. It’s more than just a resort; it’s a place where you leave feeling better than when you arrived. Totally recommend it if you’re looking to unwind and enjoy some Thai hospitality. Just one negative thing: the food was not great especially if you know what Thailand can offer. I recommend staying in Santhiya but eating outside the hotel. There are plenty of options!

The place is beautiful The beach is amazing The service is poor. The cuisine is average. We had a romatique dinneron the beach - everything was messed up - the service was long, the food was not good. The hot dishes for breakfast were ridiculus - very small and looking unappetizing. As we understood the main chef is italian, but the only once when we had good meal, it was for lunch. The pasta was amazing and it was cooked by the Thai chef. We have booked a pool suite with ocean view. The room was big, beautiful and clean. The pool was big enough, nice, with jacuzzi. But there was no ocean view at all. The room was very far from the beach. When we asked why we didn't get the room we have paid for, the reply was ”we are fully booked”. No refund was done. The staff doesn't speak English. Not easy to ask or order anything.

Our recent stay at Aleenta Phuket – Phang Nga Resort & Spa left much to be desired, and unfortunately, our experience was marred by several glaring issues. The room conditions were far from the expected standards of a five-star resort. Outdated decor, worn-out furnishings, and signs of neglect were evident. The lack of maintenance was disappointing, with visible issues like chipped paint and malfunctioning items. The hotel exhibits a clear lack of maintenance and overdue renovations both in the rooms and common spaces. The restaurant's disorganization was a major drawback. Waiting times for tables were excessively long, and even when seated, the service was far from smooth. Dirty tables, missing glasses, napkins, and other essentials were recurrent issues, painting a picture of a poorly managed dining environment. This, coupled with the high prices for subpar quality, left a sour taste. For a purported five-star establishment, the lack of employee training and coordination was glaringly evident. Throughout the stay, service was consistently mediocre, lacking the professionalism one would expect. It is disappointing that the positive efforts of Assistant Manager Noo and employee Ham were overshadowed by the systemic issues plaguing the hotel's overall operation. One of the most concerning aspects of my stay was the consistently unclean restaurant area. Over the course of five days, there was no evidence of proper cleaning of the restaurant area, creating an unhygienic atmosphere that is simply unacceptable in a hotel setting. In conclusion, Aleenta Phuket – Phang Nga Resort & Spa fell short of expectations, with numerous issues ranging from maintenance and service quality to hygiene standards. Despite the commendable efforts of a few staff members, the overall experience was marred by systemic problems. Regrettably, we cannot recommend this hotel and would not consider returning in the future.

Natai House is located on the secondary road beside Natai-Khao Pilai Beach, not far from Ban Na Tai Bridge. Along a 100-meter walk from the apartment, you will arrive at a beach with fine white sand and beautiful and clear waters. Natai House rooms are very spacious, equipped with air conditioning, TV, and all Thai channels. Another favorite thing is the hotel swimming pool. There is a restaurant called ”Krua Ink Daeng” in the accommodation, which can order food at an affordable price. In general, I am impressed and I will come here again next time.

Stayed here from 4th - 11th April recently for a family wedding which took place just up the coast on Natai beach at a villa. We stayed in a beach bungalow which was in the surrounding area to the main hotel complex. My understanding is the hotel have acquired these villas which were part of another complex and recently joined them to the hotel. The outside area was beautiful with gorgeous flowers and plants and cute paths leading straight to the beach. The room was very spacious with great air con and facilities were good - although we did not have a balcony we had sun chairs brought to our room so we could sit outside. Room was cleaned well and fresh towels, tea, coffee and water etc every day. Only downside was the bed which was uncomfortably hard although enormous! Missing in the main room was a mirror but this was fixed when we asked for one - a full length mirror was brought to our room which was a necessity to enable me to style my hair. The hotel pool which backs onto the stunning beach was a gorgeous spot to sit with a lovely breeze from the sea and looked so pretty as sunset drew in with beautiful tree lights. There is one main restaurant where breakfast is served which backs right onto the beach. It was uncomfortably hot inside - could do with fans to make the dining experience more comfortable. As the surrounding area is extremely quiet you need to taxi out to local restaurants, the hotel restaurant menu was quite limited although most of the meals we ate both during lunch and dinner were lovely although a bit repetitive. Breakfast was a good selection of hot and cold food and we enjoyed this very much. There are kayaks, surfboards you can hire from the beach hit by the beach and table tennis/boules also. Pool/beach towels are readily available from here too. In all, a lovely hotel in a stunning location on the most beautiful beach. A great get away from it all hotel for the perfect beach retreat holiday. Would definitely return to this hotel if I was in this area again.