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I had requested my email review to be sent to Khun Tony (Thitipat) Suppattranont, the Founder and MD of Thann to thank him for his handwritten letter that was in our room when we checked in. We also noted that we could let him know if we had any feedback or comments. Unfortunately, he did not leave behind an email address or any contact information in the letter so I could not contact him directly with my suggestions. To-date, noone has acknowledged my email (it was sent twice on 24th & 30th Dec) so I am posting it here: Overall, we had a good stay, however there are several things I would like to mention, and I will list them in point form below: 1.    Good communications from Khun Milk prior to check-in: I had several questions about my booking (which I bought via Megatix) and she answered them promptly and suggested that we book our spa appointment on 22 Dec when we check in beforehand. 2.    Signs along the roads to Thann Wellness Destination were not visible enough. I missed the turn into the resort because the signs were too small. 3.    The check-in process was smooth and our bags were brought to our rooms whilst we went for our massage, our room was also ready at 12.30pm after we finished. 4.    The complimentary afternoon tea set was good but it was a pity that a wider variety of drinks were not available. I requested for hot green tea and was told that it was not included in the package and had an extra charge. We also asked if the fruit juices available were fresh juice and were told that they were not. It was a surprise that fresh juice was not available at a wellness resort. 5.    We attended the facial workshop after our afternoon tea and were excited to be able to try the various Thann products (we have not used them before). To me, this is a very good marketing tool to introduce Thann products to people new to them. My spouse loved the sunscreen and bought it after the workshop (the 10% discount was well appreciated). Unfortunately, the activity was conducted in Thai (we were given basic instructions on what to do) and we were not fully able to enjoy the full workshop experience. We were able to try some new products provided to us in our suite on the 2nd day (shampoo, conditioner, body butter, etc) and my spouse went back to buy the hair conditioner before we checked out as she loved it too. She also bought a pair of pants which she liked very much. I asked if there was a Thann loyalty program available for us to sign up but was told there wasn't. I was surprised as I googled online later and found out that there is a loyalty program available, perhaps only for customers at your retail stores. May I suggest that perhaps guests at the resort can be automatically signed up as members (if they aren't already) and offered some additional benefits for further stays or purchases. My spouse mentioned that she might try more Thann products in the future and this could be one way of attracting and retaining customers. 6.   Breakf

A very good choice for a 1 night trip from Bangkok, just an hour drive, having freshwater river prawn as lunch and then checking-in this stylish, boutique hotel (24 units in total) by the river. Beautiful architecture, big trees and greenery surrounding help cooling down a bit the hot summer in April. I appreciate cleanliness here. Strong hot flow of shower was there in the bathroom, though you may not need it during summer. Friendly and welcoming staff, both at reception and dinning room by the river (for both dinner and breakfast shift, all were friendly, polite and nice). Suitable for slow life weekenders, with a good book and you’ll be fine, not eventful, not much adrenaline-rush activities here. However, I faced some difficulties, (1) electric breaker in room no. 21 was not working properly, as air-con and electricity went blackout every hour for one hour (this ruined my sleep at night and it was hot during summer and air con was on for 1 hour and off for another, and on again, went like this the whole time I stayed). The next day the electrician went to help temporarily fixed and he did very well to solve it (i.e. direct connecting without passing through breaker). Later at checkout, I was told the hotel management considered this and exercised discretion to offer me apologetic discount for the room rate, which I did not expected, but much appreciated. (2) safety box in a cabinet below TV must have been forgotten to be securely fixed with the wooden part of the cabinet (it was just placed there in the cabinet and could be easily removed as a whole and carried out of the cabinet), (3) I requested twice for an ice bucket but it must have been forgotten, as it was not provided to the room. All the above was only for room no. 21, but another room no. 23 all things went perfect without a thing to complain, and this was my second visit here and all things went perfect also during my first visit (almost 3 years ago). I like this place, will come again for a one-night trip from Bangkok. Keep up the good work!

The hotel is ok, but it is a bit far from the things.

Anyone who goes to Ayutthaya must stop by here 🌴 Good atmosphere accommodation The room is very big, clean 👍🏻 Most importantly, it is suitable for bringing children to 👶🏻🧒🏻 There is a small zoo in the accommodation 🐇🐓🐮🐑

Accommodation conditions are average. I came to work and slept at a fair price, so I didn’t bring many things, air-conditioner, transparent TV, water heater, good towels, shower gel, shampoo, 2 bottles of water, key insurance premium 100 per room, when can I get the wifi back, I don’t know Is there a hot spot in all private, not a restaurant here, good service, no noise, parking space, next to the river, nice view. But arriving late for work and leaving early, there is no time to enjoy the beautiful scenery.

I really wanted to say I loved this place. The couple running the ”homestay” was really sweet and their daughter, who managed their emails, was also helpful. However, there were some issues that marred the experience for me. Firstly, the place was marketed as a homestay, though I think it would be more appropriate to say it's guesthouses on a residential compound. I was also under the impression that I would be given a room in a standalone building like the ones they posted online but was instead given a basic room in a row of three. Secondly, I arranged for a guide through the homestay and only learned from the guide when he arrived that it did not include a driver and transportation. I then paid more for the driver and car. I think this could have been made more transparent from the start. Lastly, and most importantly, the bathroom was a challenge. I don't want to go into details because some guests may have no issues, but I've uploaded some pictures, and you can decide on your own. For me, I found something unpleasant on the floor after I came back from dinner on the second day, and decided there and then I would cut short my stay.

ที่พักหาง่ายมากติดถนน ห้องกว้างไปแบบมีเด็ก 2คน นอนได้สบายเด็ก ๆ ชอบเพราะเป็นเตียง2ชั้นที่พักเงียบสงบถึงแม้จะเป็นโฮสเทล มีอาหารเช้าให้กาแฟอร่อย

บริการดีมากประทับใจ ทุกการบริการตั้งแต่ walk in เข้าไป จนวันเช็คเอ้าท์ ์เขาเป็นกันเองมากและผมจะกลับมาพักใหม่กับแฟนอีกครั้งนะครับ คุณแฟนชอบมากๆเลยครับกับการบริการและที่พักวิวสวย 10/10 ไม่มีหักเลย