I am impressed with the service here. The attention to detail is quite great. Only thing was that I had to call the kitchen to access the menu all the time. I think they should just put a QR in every room to scan for the menu. After making my choice then I can call the kitchen. I don’t want someone standing before me and waiting for me to patiently make a choice.
The whole hotel culture is “we do not care about the guests”. Examples: -asked the receptionist to call through their landline number a local restaurant to investigate if they were open or closed. They showed no willingness to do so and they didn’t. -the cleaning lady got into my room while I was still inside and without my permission in order to pick up the towels -asked for the gym, no staff seemed to know where it is located. Once, somebody eventually, pinpointed it to me, the whole gym was without electricity, completely abandoned and out of use (see photo) -throughout my friends long stay, after a week the hotel staff freaked out with the aggregating costs and they decided to block the guests key without informing/discussing with them the situation.
It’s been quite an experience for me for the past two weeks staying there. The hotel itself is at a fantastic spot, so no worries about that at all. The management work really hard to keep their guests comfortable and I must say I was really impressed with that. Fantastic team! With improvements, this hotel will definitely gain more than the current rating. That’s if its wanting to.
Therefore to fix that, there’re rooms for improvement with the amenities and facilities provided. Apparently, the rooms advertised were done on a fake advertising scheme. They looked nothing like the one I paid for. My room was later upgraded when I complained as I was really disappointed. The rooms didn’t even have any single bottle of water for guest. Imagine lading at night and thirsty but realise there’s no drinking water as most hotels would. I highly recommend a look into that.
For future reference, I would recommend the staff be aware of guest's booking details. Maybe provide a desktop at the front desk where they can access the bookings for confirmation. Most hotels have that.
Last on the list is the breakfast provided. It would be great if the hotel would provide a blend of different breakfast options instead of the same everyday. It can still be on the current budget but with different meal options, every other day or so. I nearly fell ill during this period unless I had to skip breakfast on most days and go out for food. Some of us don't have the stomach for that, and it's quite displeasing when you've already paid for the service, even worse when you’re staying longer as I did.
Overall, I would recommend this hotel for anyone travelling to Sierra Leone as besides the aforementioned, I did enjoy my stay there. Great staff! And yes, I will come again in the near future.
21 reviews
3.4/5
Price from
€40
per night
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The Family Kingdom Resort provides a great place for travelers to relax after a busy day. The Family Kingdom Resort offers a pleasant stay in Freetown for those traveling for business or leisure. The hotel is located approximately 35km from Freetown International Airport. Traveling to and from the airport is easy with Freetown International Airport located approximately 35km away. With multiple attractions nearby including Lumley Beach Round About, Aberdeen Lighthouse and The Warehouse, guests will find plenty to keep themselves occupied. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Freetown hotel provides parking on site.
The Hotel Barmoi is an okay place to stay, especially by Sierra Leone standards. It has two pools and a restaurant/bar on site. The staff is friendly and helpful. The rooms are comfortable and contain a double bed, armoire, drawers, desk and micro fridge. The bathroom contains a sink, toilet, and bath/shower combination. The water is hot especially in the mornings. The room is air conditioned and you can control the temperature controlled. The bathroom is not air conditioned and is often quite humid. The restaurant is open throughout the day. Breakfast, which was included in our room rate, is a mix of fruits, meats, other local specialities, crepes (pancakes) and cereals. Juice. water. coffee and tea are also served free of charge. Lunches start at about $1.00 USD (10,000 Leones) and go up. The food is well prepared and quite tasty. The dinner menu contains a mixture of local dishes and foreign meals. I recommend the beans stew, which comes with either beef, chicken or fish and a side of steamed rice. The portions are ample and very tasty. The rate for my room was $90 USD per night which is very competitive for this level of hotel in Freetown.
With a stay at Stafford Lodge in Freetown, you'll be within a 10-minute drive of Fourah Bay College and National Stadium. This hotel is 4.8 mi (7.8 km) from St John's Maroon Church and 4.9 mi (7.8 km) from Sierra Leone National Museum.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include tour/ticket assistance and a vending machine.
At Stafford Lodge, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, coffee/tea in a common area, and microwave in a common area. Free self parking is available onsite.
Make yourself at home in one of the 14 air-conditioned rooms featuring LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries.
Located in Freetown, After 5 Apartment 1- 3 Spacious En-suite Bedrooms is within a 10-minute drive of National Stadium and Sierra Leone National Museum. This residence is 2.1 mi (3.3 km) from Lumley Beach and 4.3 mi (6.9 km) from St John's Maroon Church.
Free self parking is available onsite.
Make yourself at home in one of the 8 guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Conveniences include microwaves and electric kettles.
Jam lodge is located not far from Congo Cross in Freetown. It is frequented by NGOs, WHO etc. All the rooms are ACd. Breakfast was always delicious and there is a relaxing Bar area outside with a good selection of cold beers. I must comment also on the honesty of the staff. I accidentally left a wad of Leones on my bar stool after getting my USD exchanged. The amount probably equated to several months wages for the hotel staff. When I realised my mistake I ran back to the bar to be greeted by a smiling bar tender who had kept it safe for me not even skimming of the top! I tipped him, of course.
The rooms were great. I stayed in one that had a great view of Aberdeen bay. Food was okay. Staff very courteous. The hotel has an okay gym, loved working out looking at the sunrise or sunset. The tennis and basketball courts were not swept regularly as it was full of dried leaves.
7 reviews
3.4/5
Price from
€116
per night
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4.8/5
Outstanding
My family traveled from the US to Freetown for our dad’s funeral. I was impressed with the cleanliness of our room and the view of the ocean. It was very relaxing to sit down and sip a cup of tea and watch the view. The restaurant in the hotel had amazing food. The staff was attentive. Accommodating and caring. My sister was not feeling well in the middle of the night. Their driver took us to the hospital and brought us back. The night manager checked on us frequently to make sure we are okay and the owner dropped by to check in on us we felt safe and cared for. I will definitely stay here again and recommend this hotel.
I had a one month stay at the swiss hotel as i traveled for work to Freetown. I needed a kitchen as i was following a specific nutrition protocol and spacious room for exercising amd for work. I checked over six hotels to see if they meet my needs on my pre-visit and i chose the swiss (and stayed in two other places in freetown). For the one month stay Apartments at the swiss hotel perfectly met my needs. The general manager Ms Zulu was extremely helpful, caring and accomodating. Staff supported requests and questions very swiftly. I was very happy about my stay at the swiss hotel, and if i ever go back, i wont even think about staying anywhere else. I must say that finding a good lodging in freetown is a challenge, and even a lot more expenaive hotels provided substantially less than the swiss hotel can offer. I d recommend it to all travelers who come for a short mission or a 2-8 week mission.
The Country Lodge Hotel in Freetown is a fantastic place to stay! The views are absolutely breathtaking – from the hotel, you get an exceptional panorama of the city as well as a stunning ocean view that’s perfect for relaxing and taking in the beauty of Freetown. The food was delicious, with a nice variety of dishes that were always fresh and flavorful. The staff and management went above and beyond to make my stay comfortable and enjoyable; they were incredibly friendly, attentive, and always ready to help with any need. I highly recommend Country Lodge Hotel for anyone looking for a beautiful, welcoming place to stay in Freetown.
AAnonymous UserMost of staff were very pleasant and helpful, especially Monica and evening staff at the Bar:Robert.
The hotel management could look at upgrading the standard and refurbishing the rooms.
Overall I had a pleasant stay.
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