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My friend had booked sheets and towel with a person through the phone. When we got there after closing time, there were no sheets in the room. We tried calling/texting their mobile number, thinking they would check it for emergencies. We got no response! Mistakes can happen, but they did not even apologize. We did get a cheaper price, but their treatment was not nice! Most places have a phone number for emergencies, but not this place.

The front desk was non-existent, there was no desire to help or make our stay pleasant. Every time we tried to get help we were told ”I don't know what you want me to do” and they apologized. Hair in the towel. The shower didn't work burned us. Service fee of SEK 80 regardless of what you wanted delivered to the room, the first time ever. The receptionist thought we could book a more expensive hotel if we wanted room service (this is a 4 star hotel). The breakfast plates on the buffet were replaced with smaller plates. No mini bar or fridge, no toiletries. A very suspicious white spot on the bedspread. When we were about to check out, the receptionist refused to ask how our stay was, instead telling us how amazing the breakfast was and asking rhetorical questions about the breakfast and the spa. We were in contact with 4 different receptionists but the same thing applied to all of them, they don't seem to want to work there. The hotel wants you to serve yourself, it’s even written on the walls.

Booked this place on a whim mainly for the name, as massive fans of Fawlty Towers. Arrived to a fantastic and sublime hotel. The interior when you enter is part ******* House and part 1920s classic hotel in all the good ways. There’s cool quotes on the walls and funky pictures and portraits. There’s a knight in shining Armor literally in the stairs. Frankly at check in I was already intrigued. Once we got our room (we got the 4 person room which I think there’s only one of) we opened the door and both my kids squealed with delight and glee as they both were swept away by the grandiose interior, with two separate double bedrooms connected by a doorway, and through one of the rooms there was a snag staircase leading to the best bathroom I’ve seen. It has starry lights in the ceiling, a lovely shower and a little old chair to just chill in whilst sitting around in the loo. When we finally went to bed the beds were “The best we’ve ever slept in” according to wife and kids. Really comfy and well made. I’m also very pleased with the tv having a pairing setting so you can cast from your devices to so you can watch all your shows and downloaded Netflix series. Big win. In terms of location, it is by a big road so if you keep the windows open you may get some noise, though I didn’t particularly notice it. No offense to Linköping intended, but by 10PM I’d say it was pretty calm and not some kind of metropolitan Hellscape. It’s worth it since the hotel is right by the station AND only a 5 minute walk to the center of town and 9 minutes to the cathedral and called. Overall, I booked this on a whim and ended up finding a gem I really hope to visit again.

Assolutamente soddisfatti. Appartamento spazioso e pulito, dotato di ogni necessità. Posizione comoda, parcheggio privato (attenzione se fanno qualche evento all'arena perchè i posti potrebbero scarseggiare). Riceverete istruzioni via messaggio con i codici della struttura e dell'appartamento. Molto funzionale, ci siamo trovati bene.

The family room, but the hotel room is still small, the bathroom is also small, and the facilities are average. You can park temporarily at the hotel entrance, and then you have to go around to the back of the hotel to enter the underground parking lot. It should be possible to enter with a credit card. I used the hotel room key card to open the parking lot door. Later, when I went out, I was worried about not being able to get out. I asked people that I didn't need to swipe my card when I went out. Standard Western breakfast. The hotel is quaint. It seems that there are many tourists who travel with families outside Sweden to stay with children.