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I cannot overstate how wonderful it was to stay at this charming hotel. The staff, in particular, were terrific. They went above and beyond in every conceivable way. The breakfast was gourmet, our small apartment was comfortable and clean, and since we were there for a full week, they even did our laundry for us as needed. One of my suitcases was so heavy that we couldn't carry it up the two flights to our apartment but they took care of that. One staff member even helped with the proof-reading and editing of a narrative I needed to deliver in Portuguese. For those who are not keen on huge hotels, this is a perfect choice.

The hotel is located in a very comfortable area, with a view to the Mondego and the Atlantic.

The lady...is a Lady and she was kind attentive generous and I felt completely welcomed...it was as if I was staying at a living relative. Although the room was small the bathroom was ample. The room gad a query nook area by one of the two window areas...the view of the water was calming and simple, I could hear the birds in the shady trees outside my tall romantic window setting. The whole place was spotless and fresh smelling ...the bed comfortable. All looked new. It was near to everything. If I have to want anything it is a disposable shower cap. She allowed me to take her tea-Kettle to my room for my convenience which added to my comfort. Although we did not speak the same language we understood each other. I would love to return again soon. Thanks much 😊

Muito bem recebidos, tudo muito limpo, staff muito simpático, tudo com ótimo aspecto.

Stayed here one night on a cycling tour. On the positive side, our room was clean, large and spacious. Good sized modern shower room too. On downside, it was plain to the point of being Spartan, stank of drains from the bathroom and the two small windows were situated just below the high ceiling. They had metal covers rather than blinds or curtains so overall feel was cell-like. The hotel had provided large wooden stairs to climb up and reach one window but this contraption wasn’t easily moveable so for the other window you had to balance on a chair in order to close the steel doors at night. The smell of drains became intolerable. On checking out I mentioned it to the receptionist who was totally unconcerned and said it was usual when it rained. It hadn’t been raining when we checked in and other rooms occupied by our party were not affected but clearly they weren’t planning on investigating. It was ok for one night but I wouldnt choose to return.

I booked a group sales event. It was challenging bc I had to pre-pay for 1/2 of rooms with cash via a bank transfer. They would not accept credit cards. I asked what would happen if we had less attendees than I’d counted on. They told me not to worry, that I’d receive any reimbursement upon check out. I was owed over 1700 euro. I was NOT paid upon check out. Then I was told that I had to wait for the accounting team to return from holiday. I was not paid then. Then I was told I had to wait until the end of the month. I was also told if I had paid with a card that they would have already done it, (but they wouldn’t allow me to use a card!) As of today, I have not been paid. They also said that I needed to receive my reimbursement in a Portuguese account, despite accepting payment out of an American account. Luckily, I had one. Unluckily, they refused to accept my account info from the internet. So they made me drive to Coimbra to get bank credentials. (Then had another excuse not to pay me.) There have been big wildfires and I drove through one, trying to get to the bank. It was terrifying. It has been 3 weeks. At this point, my emails are not answered and it looks like I will have to sue. The accommodations are fine, but I would strongly recommend against using them for a big group, based on my experience. Waiting for people to return from their holiday to get paid money that is owed?? What??! I waited 3 weeks to write this review, to give them the benefit of the doubt. I’m very disappointed. Maybe this is just the way that people do business in Portugal? I don’t know know but it isn’t good. Seems very unprofessional to me. I will never book a big group with them again, nor with any other Ibis affiliate, based on this experience.

This hotel is in a very good location and is very clean. We ended up staying 2 weeks because this hotel is in close proximity to the place I had business to conduct. However, if you like to avoid bumping into your luggage when walking in the room I'd advise perhaps another hotel because the room we stayed at was nice and clean but really small. I may be wrong but juddging from the plan on the wall, all rooms seemed to be small. There was zero place to put the luggage. We had to leave it on the floor against the wall and be careful when walking or else we'd bump into the luggage. Like all hotels around, there is no parking but close to this hotel, you may be able to find free parking. We did for the whole time we stayed there and that is mostly why we decided not to move the luggage around to another hotel. Originally, I wanted to travel to other locations (rented a car) but the business I had to do postponed the appointments and we extended the stay here. If you somehow find yourself in a similar situation do yourself a favor by going online and purchase your extended stay online because if, like I did (for 2 night only) go to the front desk and ask for an extension, they ding you right there. I kid you not we paid 30 euros more for EACH of the 2 nights we extended and for the same room. Right after, I found that I needed yet to stay longer, then, went online and booked the same room for 30 euros per night less than I paid at the front desk. Overall was a good stay even though the breakfast, in my view, should include some regional sweets. If you travel by car do a search because some hotels we stayed at do offer that.