Best Levittown Hotels

Stayed at Hotel el Convento from September 1st and will be checking out today, I want to say the staff is so friendly and warm and welcoming. The hotel is very historical looking but the beds are very uncomfortable. I have to particularly point out three people that made our stay fantastic! Victor the bartender was the best bartender I have ever experienced, and I am from New York. His personality is amazing and his drinks were outstanding. Truly an asset to the hotel. Also, Kiara and Thanushka our waitresses were the best! Their personalities were so friendly and helpful. We laughed so much with them. I hope the hotel recognizes these three people as special employees because they were the three that made our stay phenomenal!

Loved our stay and definitely have to come back with just the husband to enjoy the rooftop bar and free bottle of wine. Place is beautiful but remember it's an old building so walls have some cracks and are a bit thin but the room and facility were beautiful and clean.

This was the best experience, as a local tourist, with hilton in Puerto Rico. This hotel is in old San Juan and has an infinity pool and bar at the rooftop with incredible views. Rooms are super clean and everybody from Andrea and her team at the front desk to the housekeeping lady, were very nice and brought us chocolates and water. My family and I felt very welcome. We were celebrating my son's birthday and everybody was greeting him. At the Consular Restaurant, Kiara, provide us with the best service, food was delicious and the food came quickly. Kiara has the best attitude and her smile is contagious.

The hotel was decent but very old. The girl at the reception I believe her name was Vinccenza was a sweetheart and very accommodating. Initially when I got the room assigned I had to go back and ask to switch the room as it was in the corner and very dark with minimal light. I shared with her that I’m too claustrophobic and right away she moved me to a better room with brighter windows. The only drawback I felt was there is no thermostat in the rooms to control the temperature. The hotel sets the temperature for the entire hotel. Unfortunately it was hot for me to stay there during my 4 nights stay. I got a portable fan from a friend to use during my stay there. Also they advertise coffee/pastries but it’s just coffee but you have to go after 9am to get it as they don’t brew it before that. A little odd but that’s the only two things I can say were negative about the place. Room service was great and they were great with change of towels and making the bed everyday. Overall a decent place to stay for a lower price compared to other places nearby. It is definitely centrally located in old San Juan.

Travel is very convenient. Small bathroom

We found ourselves here during our trip after our original hotel canceled our reservation, and it turned out to be a real blessing in disguise! Right from the moment we arrived, the lovely young woman at the front desk made us feel right at home with her warm welcome. Checking in was a breeze, and we were thrilled to find our room on the third floor, complete with a charming balcony. The rooftop area, featuring a small pool, was such a refreshing spot to cool down on those hot, sunny days! Looking back, I’m actually glad I didn’t read the reviews before our visit because we enjoyed clean rooms and saw that our room was tidied up daily. Plus, the location couldn’t be better! It’s within walking distance to so many attractions in beautiful old San Juan, making it super convenient for exploring.

We enjoyed our stay at Fortaleza suites and would recommend the hotel. The A/C was a bit noisy, but we had a nice, spacious room with a great location right in Old San Juan. Our room was called the ”Fortaleza Suite Room” and was a nice, clean, big space with tall ceilings. Beds were comfortable. A/C worked well but was noisy (see below). Bathroom: nicely appointed but a little dark. Shower worked well. There was a notice to put toilet paper in a trash can vs. flushing it. Noise: I was concerned about noise from the street at night. We were there on a Monday night and there was no issue with street noise that night. There was some noise (vehicles, talking) from the street in the early morning. The A/C unit would turn on quite noisily at regular intervals; it could wake you up if you are not a heavy sleeper. Arrival Logistics: The hotel communicates well via text/email. We were able to store our bags until our room was available. There is a very small alley a couple doors past the hotel, as you drive down the one way street. We used that alley to park quickly as we unloaded bags upon arrival - before driving to an offsite parking lot. They recommended the Galeria Paseo Portuario parking garage nearby (I think it was $13 for 24 hours) and also noted the La Puntilla parking lot ($3 to $5 for overnight parking) further away. We used La Puntilla. It was a short walk - towing a rolling suitcase. It would be a long walk if carrying (vs. rolling) a heavy bag. Finding a free space in La Puntilla took some time/effort.