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I was a bit nervous to come here because of reviews but ended up having a wonderful stay. First, the property is beautiful. There are amazing views from almost everywhere, and the lobby is gorgeous. Everything was spotlessly clean. The pool area is really nice. The customer service here is also amazing. From the staff waiting to show you to your room, to the front desk, to the tour reservations. Everyone was so friendly. The room I booked was a bit dated but charming, and comfortable. The view of the rainforest and chagres river with the hammock was spectacular. I loved laying in the hammock, reading a book. Last, the tours. The free night safari was a blast! I ended up going on it twice and saw more animals the second time. We saw capybara and all sorts of wildlife. The aerial tram was amazing and I highly recommend it. Overall i would highly recommend this resort!

We are very happy to have found this property, the rainforest right outside the city. We split our stay in Panama between Panama City and the rainforest and this hotel did not disappoint. Our balcony overlooked the forest and every morning we opened our door to hear the birds, frogs, and one morning, a howler monkey. We took advantage of the tours to see the sloths, butterflies, frogs and the other animals whose habitat is the golf and resort property. There are very nice trails you can explore on your own or sign up for a guided tour. We also took advantage of the shuttle to go to the Parque Metropolitan where we spent more time in the natural beauty of Panama. I highly recommend adding this stop to a trip around Panama City to see the natural side of the area. The hotel does need updating. As with a lot of places, the place probably suffered during the pandemic. However, every member of the staff we came in contact with went above and beyond to make us comfortable. They were very kind and accommodating, and very helpful since we do not speak Spanish and sometimes that was a challenge. I highly recommend this property and look forward to returning.

Temporarily intent to live for one day. The location is nearly 20 kilometers away from the airport. This time, Panama needs to remind everyone that when you check-in, you will be asked why you are going to Panama, and you will be required to show the ticket and the domestic accommodation certificate. At that time, I thought that I needed a yellow book when I bought a ticket on Ctrip. Therefore, I only bought the flight ticket and did not buy the flight ticket from the country. As a result, I was not allowed to board the plane when I checked in. I said that there are regulations. Fortunately, I contacted Ctrip SOS customer service urgently and asked for a flight ticket from Panama to Canada, which was completed within one hour, because it was only one hour away from the boarding time. Finally, through Ctrip English customer service and Panama Airlines, they finally agreed to register. The Yellow Book did not ask, a false alarm. After arriving in the Panamanian state, don't stay for 15 minutes when entering the customs to confirm whether there is any suspicion of staying in the country.