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The site is well set out, the caravan sites had some privacy. The ablution blocks were pristine every day, kitchen is well kitted out, provides a great laundry , lounge area, barbecue area with a covered roof and seating, playground for the children, beach just a stroll away, cafe. Maybe the only other thing that could enhance it are a few spa pools, both private pools and outside pools for everyone. Has friendly staff. Not too far away from Napier shopping area, airport just down the road, a great place to stay

An absolute disgrace. It has blown my mind reading other reviews. The pictures shown online are nothing like what the place was like. I walked into the garden shed and it was a sauna, I had to leave the aircon on full blast 24/7 for 4 days, to spend as little time as possible here. There was no wifi when we arrived, the manager did try to help, “standing outside the door you get a bit of wifi” it eventually came on the next day only in one room! There were pubes in the bed from previous customers, the sofas are completely sunken in, you cannot sit on them. I felt so repulsed even making a cup of coffee. It was that awful I would leave the house around 9am and not return til 11pm, I couldn’t handle the depression of being in this dump. I couldn’t book anywhere else as it was NYE. I considered going back home it was that awful. Also there was no hand wash in the house, given the pandemic I was surprised. There was a hole in the front door, a stain that looked like poo on the toilet wall. I cannot express how much of a dump this place is. The curtains had to be drawn all day to keep out the heat, the building is a shed, you could put a hole in the wall with your thumb. It felt like a crack house with curtains drawn all day, the weird smell and just the overall state of the furniture. To top it off, customers from the pub were rowing outside our dump unit one night, a guy punched the woman to the floor, police were called. This place needs to be bulldozed.

My colleague and I needed some urgent accommodation in Napier to support a customer. The Albatross had a twin room unit that suited our needs during the busy part of the summer season in the Hawke's Bay. The room was fresh, clean and welcoming. Excellent Wi-Fi speed! The shower was good with good pressure. We would certainly stay at the Albatross again. The BayView hotel just down the road was perfect for a walk for a very nice meal and a large selection of both local and national craft beers. Great garden bar to enjoy a lovely summers evening. Or I'm sure a cracking fire in the cooler months.

The seasons have changed recently, and the temperature difference at night is a bit big. It may not be winter yet, so heating is not provided. It's a bit cold to sleep at night... It's very cold! 🥶 The location is very good. It only takes 5 minutes to enter the city. It is very convenient👍🏼 I'm a little confused when the counter asked me to check my credit card information. I looked too carefully... I'll keep an eye on whether there are any fraudulent transactions~ (I hope it's because I have persecution delusions🤣

We recently held a second family wedding at the East Pier. Like the first we could not fault anything. The venue, accommodation, food, staff, service etc. We appreciated the last minute switch from an outside service to an inside one due to the weather conditions. The staff quickly organised the indoor area and the wedding proceeded without a hitch. The family had a great time and we do not hesitate in recommending the East Pier for an event, accommodation and/or simply dining. Thanks Dave & team. The Grant/Borren families

My suite at harbour view was just what I needed. With a beautiful view and very reasonable room, I now feel refreshed. The spa bath and high pressure shower was great. The room comes with full Sky TV and outdoor furniture for the balcony. The room was spotless when I arrived. While the building is outdated, I saw two contractors painting today, so I feel the owner is working on updating and improving this which is great to see. Interestingly, I picked this motel because the room was a great price. I normally expect to see something wrong when this happens, but I was pleasantly surprised. Thank you harvourview for a wonderful stay!

Very clean and tidy, we ordered the ground floor, the front desk upgraded us to the third floor, very quiet. The balcony can see the seaside, there are fried chicken and izakaya opposite the hotel, praise! ! There is free parking, and friends who drive can choose this place. The location is great. The bed was very comfortable and the hardness was moderate. Very pleasant stay~

Beautiful place to stay considering it was 280 per night which full amount was paid before i got ther. After travelling all afternoon I feel i was racially profiled when checking in and had a 200 dollar bond put on my visa which isn't mentioned anywhere on the booking information so felt very BLINDSIDED and uncomfortable.