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Superb Lodge, amazing place with tasteful rooms. Mel and Marc are fantastic hosts who take excellent care of their guests. They cook a fantastic breakfast which keeps you going all day. This place is a must stay when you visit the southern part of New Zealand. We definitely would recommend you to stay with Mel and Marc.

The new house was only available to customers in November 2017. The key should be taken at the holiday home near the city center. Ctrip is not clearly marked. It is recommended to read it on the website. The navigation is not allowed. In the place where the navigation is located, you can see that the small mud road in front of a row of red houses is about 10 meters away. The environment inside the house is very good, the facilities are very complete, only the unexpected, there is no inside, oil and salt sauce vinegar and electrical appliances, etc., is very complete. The hall is facing a farm, there is no end, there is a stargazing telescope inside, you can see the next town. Stargazing at night is very positive. In short, the facilities in the room are very satisfied. The only problem is that it is too remote. A house in the evening is still a little afraid of safety. Everything else is fine.

tekapo停電了，我們被迫換到這個小鎮上，很幸運碰到了一個剛開業的motel，衞生環境都很好。 餐具很齊全，可以自己做飯，離超市也不遠，步行大概20多分鐘。如果需要洗衣服的話，也有洗烘一體機。

The landlord was very nice. When I arrived, I found that the car had a flat tire and no spare tire was found. The next day, because the phone call was exhausted, the dealer contacted the landlord directly, and the landlord asked the dealer to deliver the tire directly. The room is overall very clean, spacious, and the location is very convenient. Located in the small town of Twizel, 47 minutes from Mount Cook and quite close to Lake Pukaki. The people in this small town are very nice~ However, I want to complain to Ctrip. My father and I had to sleep separately in the double bed and single bed booked on the system. However, when we arrived at the hotel, we found out that Ctrip had assigned us a double bed in the hotel system, which made it inconvenient for us at night. Bad reviews on Ctrip.

The clerk was very nice and even gave candies to the children. It was right by the lake. The room was very comfortable. Although there was no breakfast, there was a kitchen where you could make your own breakfast and dinner. After dinner, it was very convenient to take a walk by the lake. The water was very hot and the room was big.

Fantastic Air Lodge! Super new, neat and clean, spacious, luxurious and comfortable. Delicious breakfast. The hosts (Mary and Mudy) were very friendy and sweet. We even were allowed to put our Cessna in their hangar and use their spare car for driving. Fantastic location and view of the scenery (WX), runway and windsack! Ideal for day trips discovering the south island incl. Milford Sound ;-). Small village with good food (recommending Fishtail/Indian cuisine and the Poppies Cafe for the local Mt Cook Salmon) nearby. Book in advance - Pukaki Air Lodge is veeery busy and cyclicts love it as they use it as stop for the Alps to Ocean trail. Thx for an incredible stay! :)))

We booked for one night on booking.com for 31st December 2023. My credit card was charged immediately. The next day Glenna from the motel text me to say I would need to cancel my booking because they have a minimum 4 night stay over that period. She blamed it all on booking.com that I was able to book that date and never took any responsibility herself. I was made to feel like I had done something wrong?! The terms and conditions clearly said if I cancelled I wouldn’t receive a refund. Yet she asked me to cancel from my end (presumably to save on a penalty charge she would receive from booking.com). I said I thought the booking should still be honoured in the circumstances. She declined and then cancelled the booking from her end. I asked how I get my refund, she said I would need to contact booking.com and made no effort to assist me with that at all. The customer service was terrible and we will not stay here again or recommend it to others - we had previously stayed here. I am still now waiting on my refund!

Twizel is very much a summer destination so the hotel offers accommodation only We were warmly welcomed and immediately told that neither the restaurant nor the bar would be open. As Twizel was just our overnight stop on our way from Christchurch to Queenstown this was not a major issue. It became no issue at all when it was pointed out that Poppies cafe and restaurant was just across the street from the hotel We were given a local map and we were recommended a restaurant for our evening meal a short drive away. The room was large and the beds were very comfortable. The hotel is away from the town centre so it was very quiet. We got a good night's sleep. Poppies lived up to its billing and the brunch set us up for the day's drive. While I have deducted one star for the lack of onsite catering it was not an issue for us. I would certainly be happy to return to the hotel in the summer and stay for a few days to explore the town and its surroundings.