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We stayed in the Snowhotel for 2 nights in October on their autumn package. I have to say we were really disappointed. The hotel is currently a building site with many areas of construction so really not very peaceful. This was not mentioned at any time when we booked. If you are staying overnight in the ice-room you basically have no room or even personal area. We checked in off a Havila cruise at 10am and up until 3pm the following day when we moved in to a cabin, we had nowhere to go apart from a communal lounge. There are no lockers for your clothes so you have to leave them on top of your luggage in a store room which anyone can access- including groups just touring the hotel. They provide two curtained changing cubicles where you are supposed to get ready to sleep. When we arrived back at midnight from the Northern lights chase there were twelve of us all trying to get changed in the same space. It felt like we were in a hostel rather than a decent hotel. The next morning we were soaking wet after a walk but our cases had been moved - we discovered to the porch of the cabin but we were told we could not access it until 3pm. Instead staff said we would just have to get our dry clothes from the cases and change in a luggage room behind reception! No offer to go and get our luggage and bring it back to us. We also had a very unpleasant and dangerous experience during a husky walk due to a lack of basic safety instructions and an inexperienced staff member. I have given details of this directly to the hotel hopefully to prevent anyone suffering a serious injury in future. On a positive note the cabins are lovely once you get in them, If you are planning to go I would recommend staying in a cabin and you can just tour the ice-rooms.

Rooms are simple but clean, that is all what I need and whay I expect from a low budget hotel. It is in a good position nearby the shopping center and restaurants (the hotel has also a restaurant). What I really appreciate is the kindness of the staff. They were really nice and welcoming!

Очень тихо, чисто и великолепно! Находится в сам центре города. Вид из окна классный

We stayed here the night before we boarded the Hurtigruten from the Kirkenes Hurtigrutekai, and when we left the airport when we arrived, half the shuttle bus into town was going to the Thon and half was going to the Scandic! In all of these small towns across the coast of Norway have a Scandic and a Thon hotel! We initially booked at the Scandic but changed to the Thon last minute because we decided it might be a better option. We were dropped off outside of the hotel which was set right on the water, just a short walk to the main drag of Kirkenes. We walked into the hotel which was which was charmingly designed, very modern and cozy. Check-in was fast and easy, and the hotel room was nice and very clean! The bed was ridiculously comfortable, super soft, but we had a view of the town rather than the water, which would have been preferable. We went to breakfast in the morning and it was absolutely phenomenal. This was the first of many amazing hotel breakfasts we would experience on this trip and we were so impressed! The selection was phenomenal and the restaurant was set away from the lobby by huge windows looking out on the water. The food was great and it was a wonderful experience. This was a great hotel and though I haven't stayed at the Scandic, I would recommend this hotel if you're ever in Kirkenes — and it was just a 10 minute walk from the Hurtigruten dock.