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Stadsvilla Mout in old Schiedam is in an old beautiful building along Lange Haven canal and it has a very relaxed atmosphere. Old Schiedam is an elegant neighbourhood and with a map from the hotel we followed a walk to see the old gin distilleries and windmills, which we recommend. Our room was very spacious and comfortable, with modern tasteful furniture. Wi-Fi worked well and staff was friendly and always available. The hotel recommends a few restaurants in walking distance and the tram stop to reach the centre of Rotterdam is 8 minutes walk from the hotel. There is also a local shopping centre nearby in the 'Passage' which we found to be handy. In general one must plan the visit mindful that most shops and museums are closed on Mondays.

I wish I could give this hotel a higher rating but the standard of housekeeping lets it down. We visit family in Vlaardingen regularly and have been using the Novotel for a few years. We asked for a room with walk in shower but were given one with a shower over the bath and had to go back to reception to change rooms. On 2 days no coffee sachets were left and nobody in reception or in the bar could help. Despite hanging our towels up every day we ended up with 7 bath towels by the end of our stay! We arrived back at 11pm on Saturday night to find the bed hadn't been made up. I used to put up with poor housekeeping at the Campanile as it was cheap and cheerful but this hotel is over £100 a night plus £10 a day parking. We ate in the restaurant the first night - the waitress might have mentioned to my husband that his burger came with fries when he ordered a plate of loaded fries, which was enormous, and would easily have fed us both. I had also ordered them with my salad! Needless to say a lot were wasted. When we queried some of the above at check out the lady told us we could have asked for coffee - we did! and that beds didn't get made every day.. I will be looking at other hotels or an Airbnb (where I'm happy to bring my own coffee and make my own bed!) on our next visit!

Was a short stay for covid isolation prior to work. Reception was very welcoming, clean, roaring fire, and friendly staff. The room was clean and more than suitable for a weeks isolation. As I was bound to the room itself I had to rely on asking the staff for things! On hand was Bowy. Lovely young man who replied to my requests promptly and couldn’t do enough to help. I didn’t have a travel adapter with me and initially reception staff said they didn’t have any. Bowy, however, went out of his way to find me one knowing how important it is to keep phones charged. He will do well if he stays in the hotel industry. Not much else I can say as didn’t leave the room until it was time to go! Many thanks.

Tijdens een bezoekje aan Rotterdam besloten we een kop koffie met iets erbij te bestellen bij dit hotel/restaurant. Nu hebben wij een grote “VD Valk ervaring” maar dit sloeg kant nog wal. We bestelden onze koffie en vroegen of men er iets hij had qua gebak. Dat was opzich al een lastige vraag, dat moesten ze nakijken. Wij zeiden “prima, laat het ons maar weten”. Uiteindelijk waren ze met 3 obers in de weer en na 10 minuten (koffie was bijna op) vertelden ze dat ze enkel appelgebak hadden. Dat vonden we prima. “Doe maar 1 met en 1 zonder slagroom.” Na een tijdje brachten ze 1 stukje appeltaart met slagroom. Toen we hier iets van zeiden kregen we te horen “ja iedereen bemoeit zich ermee dus de serveerster vond het wel prima”. Vervolgens maar afgerekend en bij de receptie een parkeerkaart gehaald voor 4 euro (half uurtje gezeten) voor de parkeerplaats met slagroom. Beste VD Valk Rotterdam Blijdorp, mag ik jullie aanraden je personeel behoorlijk op te leiden, te luisteren naar de gasten en elkaar niet af te vallen in het bijzijn van de gasten? Even een tip van iemand met 0% kennis van hospitality.

The hotel is set in lovely grounds with trees and a long stream at the back. The picture shows the geese outside my room. This means though that leaving the window open at night to try to get cool air (air conditioning did work) is inadvisable as mosquitoes make their way in. The bathroom is good to look at although the basin is impractical. There were lots of television channels and a good and easy to use control. Lighting is abysmal though. The bathroom light worked and there was a light at the bedroom door. There were reading lights above the bed, but the remainder of the room is in Stygian gloom. When I arrived, I got the least friendly checkin person since I was in Moscow 16 years ago. That said, all other people at the hotel were nice.

The street setting is relaxing, close to a tram stop (21/23 and 24) which go to the central station, but the station is a 20-minute walk away. It faces a small green canal, there are 2 cafes at the bottom of the street and if you go up Middellandplein towards the working-class district there is a supermarket and a bakery. The room was as shown in the photos, with a large bed, a beautiful tiled bathroom, comfortable and clean bedding. The TV has a connection system with a laptop or PC, it's perfect. The bathroom has a 2-jet shower, it's great. The building was rather quiet, a lot of music from the neighbors, but it wasn't too annoying. You need an app to open the doors, I admit that annoyed me a little because it uses the battery + Bluetooth and GPS, except when abroad the phone is used quite a bit, so no more battery. I had to stop at a café to charge it so I could make sure I got back. No trash can in the room. and the bathroom door is glass, so when you go to the toilet or shower the neighbors see you because there is a (very) direct view. A bit mixed on the way it is explained in the ad, that we are autonomous and that we can take what we need ourselves (eg if the customers want coffee or fresh towels they just have to help themselves). However, there is no shared kitchen as indicated in the ad. If there was, there would be a microwave, fridge and dishes. There are just cupboards in the hall and a sink (see photos). And when I asked for coffee because they skipped it in my room, I was asked to go buy it myself for the 4 days I was there... And I was cold the last 2 nights, I didn't dare ask for a blanket because they didn't want to have someone come in before. And there is no cleaning service during your stay either. Hotels do that, give you refills of drinks if needed, blankets or come and empty the trash. For me it's wrong to call it a hotel when the service is non-existent. Even a bed and breakfast or a gîte follows up on these requests...

Nicely located property in residential area relatively close to central station, Even though well appointed and efficiently laid out, the room was too small for a comfortable stay, which was further compromised by break down of hot water system on second night, PLEASE ALSO NOTE THAT THE HOTEL'S OUTCOOR BUILDING PICTURES (PURPORTEDLY PROVIDED BY MANAGEMENT) ARE INCORRECT, THESE ARE FROM THE NEARBY SISTER LE MARIN BOUTIQUE HOTEL

Very nice hotel, just by Rotterdam Airport. The staff are very kind and helpful. The location is very convenient, just in front of the airport. The hotel is easily accessible from both - The Hague and from Rotterdam too. From the Hague Central Train Station there is a metro (MRT) that goes to the airport region, from there you can take a public transportation bus at a very good price.