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The terrace is full of spiders. I paid but the spiders had more of it. Otherwise everything was super ...

I was concerned by some of the reviews I read on Tripadvisor. I'm pretty picky, and I'm always worried about claustrophobic rooms when I visit old European properties. But I found the hotel to be very charming, clean, comfortable, with a spacious room and very good service. True, the carpeting is old and could use an update, but it's a three-star hotel and what you get is a fine three-star hotel. If you're looking for a Holiday Inn, you shouldn't stay here. But if you're looking for a charming boutique hotel, right on the central square of a charming Dutch town, with local charm and flavor, this is the place for you.

Hotel is ok, checkin went well as did dinner. I personally find the beds to low and a bit small. Unfortunatly my room was right at end of building on ground floor next to garage so had engine noise and headlights in evening and early morning. But that said i slept ok, staff friendly and room was clean. Would i stay again if in area, yes i would. Just a note this is second time here, and car park has been full bith tumes..

Indifferent staff greet you on arrival. The room had a forgotten air about it. This room has a massive bathroom that was actually larger then the space the two single beds occupied in the main section. The small terrace was dirty with old dried bird excrement. The bathroom floor was sticky with what I hope was cleaning product residue ( I advise wearing shoes in the shower ). The shower head was clogged and only had minimal function. The towels were threadbare and there were none of the usual extras I would expect to see at this price point- no shower cap, lotion or indeed decent shampoo. The bed headboard was made of fake leather that has been worn through and not repaired / replaced. Plastic “glasses” and paper cups are supplied in the room for minimal deference to the needs of the guests however on request from the restaurant I got two real glasses to use. Cleanliness does not seem to be a theme at this hotel. The restaurant payment system did not integrate to the main hotel payment system which was an inconvenience and despite being quite expensive my hamburger would have been better used to repair the roads outside. I’d advise booking in the restaurant as despite being 70% unoccupied - it was “full” according to the staff. Breakfast brought a new set of terrors - the scrambled egg was burned brown and seemed to made from something other than real eggs. The boiled eggs were dark green inside and tasteless. I finally opted for a stale Picasso inspired croissant and coffee. I would happily recommend this to my enemies. I wonder if any directors of this company have ever stepped inside this hotel unannounced and experienced what they expect their customers to. The only reason it got two stars is that it’s a nice location and the WiFi was free and worked.

We recently spent 2 nights in Maassluis while on a bike trip around Holland. I was looking for a place to spend a day off the bikes, relaxing, and I was looking for something modern in that part of Holland. We knew nothing about Maassluis but it sounded interesting to be right on the seaway into Rotterdam. And the hotel website photos looked very appealing. We were not disappointed! The hotel is in a renovated historic building; it's been open almost one year, so the property feels and looks brand new. The staff is extremely friendly and helpful and made us feel very welcome, even allowing us to being our bikes into a conference room for safekeeping. We had a huge room on the second floor with a glorious view over the harbor and the seaway. We could sit in the room and see huge ships passing by, all the time. The rooms are decorated in a maritime style, blues and grays, and totally modern. Huge windows with lots of light, air conditioning that worked perfectly, very spacious with sufficient storage space, and a totally modern bath area with huge open shower. (The shower is so large that even without a door, no water runs into the rest of the space.) We even had a large outdoor patio space overlooking the harbor. A nice buffet breakfast is served in the restaurant area. The hotel location on the seaway is worth it, although it does take about 10-15 min to walk to the heart of town. It's a nice walk and a quiet one (once you cross the main road/train), so not a problem. And it's a lovely town - without hordes of tourists! We loved staying there and although we don't have much reason to go back to Maassluis, we might do so just to enjoy the hotel again.

An extremely DRY NON EDIBLE Hamburger with ZERO taste (three of my guests ate the same) for Euro 22,50, that I would not offer not even to my biggest enemy was the biggest frustration during my stay. Burger was definitely not FRESH meat at all and for sure very cheap in purchase price. Shame on you Carlton. A steak ordered to be medium rare was served ”well done” (mistake has been corrected). Breakfast let's say ”OKAY”. Restaurant and other areas have been renovated, I would say ”well done” but the rooms need urgently a total renovation as well. They are (equipped, for example, with a 20 year old television screen completely OUTDATED! Value for room never more than Euro 70,-- value for Burgers ZERO.