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It’s considered good for the price u paid. Do not expect a 5 stars quality when u paying for a 2 stars price. Overall the cleanliness is OK but don’t expect any supplementary like other Hotel, i.e. soap, toothbrush, water, etc…

It was once known as the SP INN a long time ago, and it was THE place to stay in Sungai Petani. Sadly a sad shadow of its bygone years. But. staff were good, room was large, bathroom ok, and aircon worked. So for the price we paid i would say its worth it. Everything is old, bathroom had somethings which look like it should be changed, but the location is very good, a quiet and peaceful location.

Regularly entered to the restaurant called rasa-rasa. Coffee house was cozy. Good for client meet up or lepaking. All food promotion is good. Hot item for evening tea just rm9.90/set. U may have various of hot 'Cucoq' serve for you and delicious sambal bilis. You must try their new promo steambot menu which grill and soup. Two kind of soups either tomyam or clear soup. Much variety of grill item.. Love to bring my family having dinner at rasa-rasa coffee house. U must try! Service staff was excellent. While u had seat they will serve you with cold sky juice. Recommended to all as i am happy with the food.. Keep it Up!! Cheerss

beautiful, clean, fast service, satisfied, only tv can open n xdew broadcast

Recomended to booking this hotel. Have a free breakfast and got many near facilities and convenient store

My requirements are a bit higher since I had been staying many hotels in kl and Johor. The hotel is a bit older. Even though the room fees are included breakfast for 2 people for each room but the breakfast not really good, for us still think that lack of choices for breakfast. Anyway it is still acceptable, may stay again future.

Worst cust service ever during check in. Was mistaken with other traveller as we had same name but different sir name. He ask me to pay for the room but i already paid via booking.com.The receptionist has no courtesy to double check my booking number even i showed him my booking details and given him my ic. I need to settle it by myself (i had to call *********** customer service). After confirmed that i already paid, the receptionist never called to check in. It's *********** who called me back. The worst part was when i ask him to double confirm, he went to ask another receptionist (a lady) but she didnt check my booking. She said ”ha,tak bayar lagi”. What a shame. The room was spacious but dusty. Got iron and iron board, a coffee machine with 1 coffee capsule. Got buggy service from room to the lobby.

The hotel is very close to the newly built bus station and train station. The staffs are very welcoming and the best part would be the clean and comfy environment. The facilities provided such as : -Ironing board -24 hours Free Coffee and Tea - 24 hours cereals - Cukoo Water Dispenser on each floor I’m very pleased and happy with my stay ! Would certainly recommend this hotel

Dear El Zahraa Management, I am writing to express my heartfelt gratitude for the exceptional service provided by your staff during my recent stay at your hotel. From the moment I arrived, I was impressed by the warm welcome and the professionalism displayed by your team. In particular, I would like to commend En. Zul, Ms. Yanti and the day shift team for their outstanding assistance. They went above and beyond to ensure my comfort and satisfaction, addressing all my needs promptly and with a smile. Their helpfulness and dedication truly made my stay memorable. Despite the satisfactory facilities, I was disappointed with the level of service provided by some of the staff, especially the night staff, I found their attitude unfriendly and unhelpful, which affected my overall experience. Please convey my sincere thanks to Ms. Yanti and the day shift team. Their efforts reflect the high standards of your hotel, and I will certainly recommend your establishment to others. Thank you once again for a wonderful experience. Best regards, Azman Ahmad