HHungYKThank you for hosting our business trip to Kolej Vokasional Seri Iskandar from 13th to 18th Oct 2023. We would like to express our sincere appreciation for the quality of service that your hotel provides. We are pleased with the hotel accommodations, as they are generally clean, tastefully furnished and well maintained. Our participants enjoyed the buffet meal very much. There is a wide variety to choose from and the quantity provided is always sufficient and timely replenished. Your chefs’ culinary skills are obvious judging from the positive feedback we received from the campers. The dining area is spacious, well lit and hygienic. Most importantly, we are delighted by the readiness and the responsiveness of your staffs. They are always willing to accommodate whatever request we put forward. Such positive service attitude is highly commendable.
Yyingyang85Feedback Check in - no proper registration (reg card) - can't remember their names.. 3 ladies with hijab (upon inquiry n verbal booking via walk in around 11am + & upon checked in around 3:15pm) - At 6pm+ when i'm about heading out for dinner, only realized n i asked is there's any reg card i need to sign, then only she gave me the reg card to be sign. (Ms Dines if not mistaken were at the counter that time & sorry if i'm wrong. Friendly & have the welcome gesture when guest approached counter. keep it up!!! ( Those who upon booking n checked in, just a humble reminder from a sister that is in the hospitality indusries too. Once at counter, just smile no matter how bad ur days are.. I've been there, still there n still counting.) & again as we r aware.. registration card/form is the most important things upon guest check in.. #hoteliersforlife Between 9am to 9:10am - sidewalk level 4 (heading to breakfast area) - on the way to bf - staff is not approachable - just a small gesture won't harm even there's a direction. (smile/greets) Between 9:15am - 9:30am - Condiments for porridge, nasi lemak & finger food were not replenish (boiled eggs, anchovies & chilli sauces) - Staff chatting at bar counter - guest in & out but still didn't do any replenish. - Juice no option - Fruit platter (orange looks dry) - Guest not yet done with their breakfast, staff already collected the plates & cutleries. (not mine but table next to me & my mom). I believed f&b team were given proper knowledge on how n when to collect it.. Always alert whether guest done or not.. - check out smooth - system hang (thing's happened) truly understand 🙂 - perhaps can practice to asked guest as a reminder (safebox cleared/valuable items all taken, etc) it was my first stay at D Hotel but couple of times for my mom n dad. I ain't complaint. Just a small feedback as a guest that work in hotels too..
GGuest UserThe staff at this hotel were so friendly and helpful. They made our stay so enjoyable and comfortable
The room were spacious, clean and well-taken care. The beds were clean and comfortable and the amenities were fine
The location was perfect - close to the working and foodies. The hotel had sufficient facilities and was very convenient
The service was excellent and the staff were very friendly and attentive
Overall acceptable, we had a good stay and would definitely stay here again
SSaiful Bahari HussianA spacious and comfortable room, just like an apar**ent. Only there is no elevator. There is wifi and Smart TV. There are 2 bathrooms. A comfortable space for prayer and rest.
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