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The hotel was nice n comfortable.. Friendly receptionist.. Overal it was good

The room is considered ok, the service is good, but I have already stayed. There is no drinking water in the room. There is only a kettle. Overall, it is considered ok. There is no drinking water provided. The atmosphere is like being at home or a homestay in Ayutthaya.

My family was checked into suite 803.to get to it we had to walk past a stinking rubbish room with dirt on outside it on the corridor floor! In the suit itself, there were stalactites formed on the hall ceiling with stalagmites growing on the floor in the middle of a pool of water! The guy on duty(apparently they had no manager there to manage the place) said it must have just happened and housekeeping had not told anyone yet!!!I hate blatant lies, stalactites and stalactites take months to grow and these were at least 6 months old!!! They moved us to suite 1105. This was marginally better but apart from the simple lock on the main door there was no secondary lock on it as the chain was missing!! It appears they did not maintain this room either and are comfortable to put their guests security at risk. Other people have written about their bad experiences at this property on Trip Adviser over several years and where the management has replied they have said they will improve! Rubbish, these are just words. From our experience the management and maintainable of this place has not improved. There are properties in Penang managed by passionate staff. This is not one of them and well worth avoiding!!

there is a cozy coffee shop right next to it and also a chain supermarket making it very friendly to foody and young family. they also hasce this grab point at the doorstep so you can communicate well with driver wothout proble.

For a budget hotel, it was above my expectations. Ade its own mart. There are toiletries, snacks, etc you can straight buy at the reception. Got coway at some floors. It's clean! even on the stairs and hallway. Water heater, tv, towels, etc basics ones made available. Hotel parking got but limited. Definitely leaving a good impression for my impromptu overnight. Keep it up.

I’m in love with this homestay… just a small request for the staff please if the room has any damage please change the room for your customer maybe this way is better for the customer☺️ and also if your customer orders items for example say the customer wants a clean bed sheet or towel please provide as soon as possible... other than that everything is really satisfying, thank you🙂☺️

The rooms were spotless, spacious, and beautifully decorated, with all the amenities I could ask for. The bed was incredibly comfortable, and I appreciated the attention to detail, from the soft linens to the thoughtful touches like toiletries.

Very comfortable, clean and economical