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************** everything is okay here. The house is complete with basic facilities, easy to check in and check out, the owner is nice and easy to deal with. Aircond is in every room & living room. Master bedroom has a queen bed, 2nd & 3rd room has 2 single beds. The TV has netflix, the wifi is also fast. The swimming pool is also clean and spacious. God willing, if there is sustenance to Kedah, I will book again.

The toilet is a bit long. . . . It's a bit noisy outside. . . . . . . … . . . . . . . . . . . . . . ? . . . . . . . . . . . . .

To management, I would like to compliment your staff as below 19th July 23, night shift front desk 20tg July 23, Morning shift front desk staff Please extend my sincere appreciated and thanks to their excellent service. Unfortunately we unable to get their name. My mum ( aunty sesak) in alor setar was check in on 19th July mid night and depart next day Morning. Thanks for the great friendly helpful service that hand out my and my 2 small kids which is only 2&3yrs Old. Staff so helpful by loan phone charger and Assist my sister to pick up my mum at the nx day. A little small hand means everything for an elder aunty w 2 grandchildren. Well done for the team

Stayed at this hotel for 1 night. I would consider this hotel as a budget hotel. For that category, this hotel is pretty good. Firstly, I like the location very much. It’s by the main street and just across the Lotus Hypermarket (formerly known as Tesco). There are many shops around it. In the evening, there are many stalls and food trucks that sell delicious street foods. You won’t go hungry here. The room size is decent and the bed and pillow are very comfortable. The room is clean. I would have given this at least a 4 star rating but I gave 3 star because of the following: - the shower water becomes stagnant because the flow was blocked or something. It took a long while before the water subsided. - getting a parking slot near the hotel during the day was quite a challenge because there are many popular shops there plus a major bank which customers took up most of the parking spaces. At night, the parking is quite empty. - that guy who was manning the front desk when I checked in was not friendly at all. Not sure what his problems were but being a customer facing staff, he should at least show a bit more pleasant personality. - there’s a sink right after you enter the room! It’s outside the bathroom. I don’t quite understand the logic of this room design. In summary, it’s decent hotel and the room rate is very reasonable esp if you book through their official website. There’s a supposedly 5-star hotel just next door. I have stayed there before. Given a choice, I would definitely stay at this Leverage Business hotel rather than the so-called 5 star hotel. It has it hits and misses but certainly value for money.

It's been long time I didn't write my review about my travelling activity. End of July I was staying with my husband and my toddler son.i don't mine if the hotel was old or else.however the service that the reception give so not called hotelier. The reception staff all are gentlemen,no politeness and happy to serve a guest. My room very clean and big.however the aroma when you open the room not nice.its smell so sticky. During night time there is no air conditioning.My kattle in room got problem we have report to them at reception but no action , I can't boil hot water to make my son milk.its need my husband come down at down stairs to take it by him self.the hotel staff not show that their wanted to help us. So for me even it's cheap but not worthy to stay if the staff not willing to help.

We booked this hotel as we have an early ferry trip to Kuala Perlis Jetty to catch the next morning. We booked 2 rooms including one with a balcony. The rooms were very clean with high quality linens, basic amenities and Young Living diffuser. One room had bottled plain water, the other one didn't have. But this is not an issue since they offer free local snacks and drinks from their fridge at the lobby. The toilets (including the one at the lobby) were super clean. There is no bathroom door, only curtain so if privacy is an issue you might want to book a separate room. The hotel has reserved parking spots in front of the hotel. Breakfast was basic, they offerred delicious nasi lemak, toasts and cereals. The issue here is that there is only one table with 3 chairs and one bench to accommodate all guests. During our stay the family who was sitting there took their own sweet time chatting after they were done, and ignoring the fact that other people were standing up waiting for them to leave. Some people can be inconsiderate urghhh. The hotel might want to reconsider the lobby cum dining space arrangement. I accidentally left my camera and the staff called me up to inform me and they kept the camera until I could come to collect it later. Major point there. Thank you👍🏻

First of All, This hotel very good. very clean & more space to put our stuff. Very friendly staff✅ 5/5 For better : - only give Air Minuman instead of Mineral water - there is no tissue in room unless in toilet. Overall, i think this one of the best Hotel u can get with a good price👏🏻

Excellent services urban hotel plus the counter officers is friendly and ready to serve the client better with smile

Once arrived, the hotel have a lot of open parking space, I was welcomed with such friendliness from staff at reception. Check in was fast and easily communicated. The room given to us was great with view of Alor Setar Tower ( Level 8). It was big room, clean and we were satisfied for the money paid. The food at restaurant is great. I would definitely recommended this hotel, since its located at center of town. Its near to the Pekan Rabu Complex. I will stay here again if I were to visit Alor Setar.