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PROS: We only stayed for the night and booked this stay VERY last minute, but the location in Playa Miramar can't be beat. Check-in was a breeze, the check in area is beautiful and updated, and the check-in staff was very friendly, even though we only speak Spanglish. Yes, you get actual metal keys, handed the TV remote, and towel cards at check-in, but I knew this from reading the reviews so we were prepared. We were directed to park our personal car at an open parking spot by the attendant who was also very friendly. We had a room on the 2nd floor (3rd floor really, since the check-in floor was considered floor 0). The beds and pillows were very comfortable, and the room was clean. The shower was clean and had hot water. We thought breakfast was delicious and varied. We paid about $30 US for breakfast since we didn't purchase the all-inclusive package. We thought this was an OK price since it was all you can eat and the service was friendly and exceptional. We wish we could have stayed longer and enjoyed the beach but it was a rainy day when we woke up in the morning. CONS: Rooms really need a modern technological update. We have to move the beds to the opposite side of the room in order to plug our CPAP machines in because the wall where the beds were situated didn't have outlets. Luckily the beds were movable. This is really our only complaint.

The hotel has excellent customer service, from you arrive and check in, until you retire, it feels very local and comfortable, in addition to its fitness and swimming pool, and even interesting areas near the hotel, The hotel is a very good hotel, and it is a good hotel for anyone who likes to feel a very pleasant treatment and enjoy the facilities.

The hotel is clean and modern. It has several restaurants around in this convenient location. The only slight issue was that it took the front desk like 10 minutes to find my reservation and also to verify that it was prepaid already. Other than that the stay was very comfortable.

El hotel luce muy bello, excelente decoración, la habitación realmente es muy confortable, camas muy cómodas, el aire acondicionado enfría a la perfección, desgraciadamente estaban arreglando o remodelando la habitación de enfrente y toda la tarde dieron martillazos, lo que hizo posible dormir un par de horas antes de atender una reunión (lo que era mi plan), al querer ducharme NUNCA salió agua caliente, quería rasurarme por lo que fue una tortura la rasurada. Siempre he pensado que los detalles hacen la diferencia y, en esta ocasión los detalles hunden al hotel, mas que un iceberg al titanic...