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Bad Chevk-in routine It is a very modern hotel too bad the staff and the hotel’s policies are not modern. The hotel is isolated in an area away from facilities. You need transportation to get to a small mall or to the beach. The hotel does run a limited shuttle to the mall and beach. We arrived at the hotel from the Mauritius cruise port at 11:30am. At the front desk they said the rooms will not be assigned until 3pm and we should just sit down until 3 pm. Never asked our names. I said we are Holiday Inn members - didn’t matter - rooms will be assigned at 3pm. However a couple we knew arrived at 12:30pm and were given a room immediately. They did not know why. We also watched numerous people check out while we waited. The 3 pm assignment had nothing to do with the rooms being ready. Rooms are not assigned until 3 pm. By 3 pm there were over 40 people waiting for rooms. Some people decided to go to the mall. Can you imagine 40 people waiting until 3 pm for a bell to ring signaling the rooms are now available. I envisioned a mad rush to get in line for a room. Disgusted I asked for a manager. When I explained to Cecilia that we were waiting since 1130 for a room AND we are HIG members. Cecilia said they have a routine. I asked “isn’t it better to assign rooms as they become available rather than wait until 3 pm to assign all the rooms” She reiterated that they have a routine. So at 3 pm now people are alll lined up to obtain their room assignments. It will take well over an hour to assign the rooms. At 5:30 pm people were still on line to check in. The hotel’s routine is not good for customer satisfaction.

Anantara is a very beautiful resort. Decor is top notch and comfortable. The staff provides excellent service and assistance is always available. The resort is a beach front property with a lot of activities. This property is amazing and you won’t go wrong by choosing it. Yusef , Cintia, Karim, Sharonne, Paul, and many more of the staff ( I’m bad with names) , will attend to all your needs.

We were only here for 1 night and a half day. The owner family are very friendly and exceptionally helpful people, not only verbally but also with practical help. The rooms are not what we would expect in Europe, the bed is good and taking a shower is perfect. The room we stayed in was very spacious. The house is located near the center of the city, 10 minutes to the Waterfront, the Cavendish Bridge and the historical museum. The airport is close by. People are either picked up at the airport (additional cost), or easily reached by rental car. Please note, some GPS devices do not find the street, the early name was Rue de l'Hopital. Definitely recommended. French, English and some oriental languages ​​Wifi works well, breakfast and parking within the fence, included

We were in this establishment, chosen on Booking because in transit in Mauritius. Ideally located near the airport, the shock with South Africa, still well presented here, was enormous. But the welcome from the hosts is great! Exceptional kindness and willingness to serve. Of course that's not all! It’s very rustic and comfort is limited. But all in all it suited us perfectly! Move on if you are a fan of fresh, soft white sheets from big hotels. But for an immersion in a local’s home, it’s perfect!

The front desk lady is very good! Super enthusiastic! English communication is smooth! The whole small hotel sparrow is small and complete. There is even a microwave in the room. Breakfast is inevitable outside, there are small flying insects flying next to it. There is no problem with bathing, but some of the bathroom is wooden floor, which feels a bit strange. At night, there are a lot of geckos on the outdoor walls hahahaha ～ The best thing about this small hotel is the location! A few steps behind the hotel is Blue Bay! And you can also go back to the hotel to take a shower after checking out, very intimate! Of course, come back early at night, if you come back from the road, it is quite scary to have no lights in the dark.

Service: The attitude of the service staff is very good, the explanation is especially good for people's patience 😊 Environment: Breakfast in the morning can see the beautiful scenery outside, the mountains and the small lake and sea are rare, the breakfast is very delicious 😋