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This hotel is a dud. When we arrived, the receptionist thrust papers at us without any hint of a smile. We were an irritant to her. Our room was noisy and when we tried to change notwithstanding it was a Monday night and the hotel really didn’t feel full at all, she said there weren’t any rooms. The corridor to our room was dark and gloomy. Our room’s bathroom had a broken toilet seat. At breakfast, the choices weren’t great.No cereal or muesli. Thank goodness we didn’t have dinner here last night as it looked very gloomy so we walked to Hotel De La Sure where we had a lovely dinner on the terrace. Next time we come here, we will stay there as it had a lovely vibe and felt welcoming.

This hotel is very good. I cannot understand why it has any reviews other than 5 stars! Room was huge, well equipped, full mini bar, shiny clean, and very comfortable. Breakfast was continental and all good quality, but the meal in the restaurant was exceptional. If you stay here, and you should, then eat here, you must . No complaints at all, everything just perfect. I will be back .

We booked the Zen room to take advantage of the spa the next morning. The price for the room with breakfast is 119EUR. This price is not worth the experience, especially when compared to other hotels with a spa in Luxembourg. The room is on the ground floor of the hotel building. There is no privacy as all people pass right in front of your windows, especially the floor to ceiling windows where you are supposed to eat and relax. The view from these windows is the neighbours' backyard. During the day to keep your privacy you need to keep the shutters closed which limits the light in the room. The worst part is that there entire room is one open room including the shower and toilet area. This room is only meant for people that are comfortable going to the bathroom, including ”number two” and all smells and sounds included, in front of each other. Apparently, this will be changed in about a month, but the room has been like this since at least 2017. Despite being called the Zen room, this room created the opposite of Zen for us. You can also hear everyone going up and down the stairs, in the morning you can hear the breakfast being prepared and anyone passing by. The restaurant was the best part of the stay with a good menu and good quality food, but I would say it is 15-20% overpriced.

夫妻自駕去bastogne，當地沒找到合適的住宿，就住進了離它20分鐘車程的Wiltz的這個酒店，帶給我們意外的驚喜。田野環繞的山城小鎮，旁邊的城堡裏集中了當地的博物館，其中有二戰阿登戰場博物館。早餐豐富，很合口味。幫助我們解除了旅途中的疲勞。

The hotel is located in a gorge with beautiful views and may be better in summer.

What a lovely hotel. The location is beautiful, right on the river below Bourscheid castle. The staff we very welcoming and friendly throughout our stay. We stayed in room 132, it doesn't look directly out onto the river but you can see the castle from your window which was nice. It is next to the day spa but you are not disturbed. The rooms are clean and the beds are comfortable. The bathroom was nice but the shower is a little small. The bathroom provides nice shower wash and basic toiletries. We dined in the restaurant and the food was delicious. They provide a good selection of fresh hot & cold food for breakfast. There is a small gym and saunas in the spa area and a giant chest board outside. There is an outside terrace and comfortable seating by the river. I wish we had stayed longer. It is such a relaxing environment and you can really enjoy nature. Free parking. You can walk up to the castle if you are fit otherwise just jump in your car. A must stay