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We thoroughly enjoyed our week long stay at Hotel Panorama. The bungalow was clean and spacious and the staff were very accommodating and friendly. The gardens and views looking down over the bay are gorgeous. But like all views from such a vantage point, has a hill to climb however this was not a problem and when we were being lazy, we just rung the bell at the gates and the staff drove the tuk tuk down to take us up. Breakfast: fruit, eggs etc, toast, tea or coffee and of course the Sri Lankan breakfast which I highly recommend. Lots of animals including monkeys and birds too see and of course, not forgetting the resident tortoises 😊 A lovely place to stay and I'd like to thank the staff for their kindness and hospitality

Currently staying in Villa Gaetano this place is amazing.. Situated a short distance inland the location is perfect.. The family offer a complimentary tuk tuk service to Unawatuna and it is only 300 rps to get back.. The family who own the villa are lovely people and cannot help with your needs enough.. Food is delicious ( they even let my wife watch as part of a cooking demo) and delivered to your table outside your room.. I asked for a Scooter so we could get around.. They organised it.. In fact nothing was too much trouble. We stayed in the deluxe room option and it was ideal.. Please if you are looking to enhance your Sri Lankan experience give this place a visit you will not be disappointed.. We were only staying for 2 nights originally but extended as we are enjoying it so much.. Well done to the owners if I could give it more than 5 stars I would..

I can't recommend this place highly enough. Spotlessly clean, comfortable rooms, effective aircon & good WiFi. Superb location for the beach and all the shops and restaurants in Unawatuna. The family that run the guest house go above and beyond the call of duty to ensure the guests enjoy their stay. Nothing is too much trouble for them and the Sri Lankan breakfast is an absolute delight. Complimentary tea and biscuits on arrival and complimentary tea, pancakes and home made Christmas cake on Christmas day. Lovely, genuine people who want you to enjoy your stay.

Firstly this probably merits 3.5 out of 5. The reason is I felt quite disappointed when we arrived, having booked directly with the hotel and asking for “Superior” rooms which bear no resemblance to the Superior ones shown on the well-known booking site. I initially thought we’d been given the wrong rooms and had to double check with reception . We had two rooms which at $96 per night were the most expensive of our trip. We don’t normally spend a lot on hotels so this was meant to be a treat at the end of a long tour. These rooms were pretty basic, smelt quite musty as they were built in to the rock face, had many steps to reach and the sofa in one room was torn. The mosquito net had several holes in it. I understand that Sri Lanka has had a rough time recently but to charge these kind of prices, especially in the low season is not really justifiable. The hotel really needs a good returb, and I noticed that the rooms below ours were being updated during our stay. Plus points were the staff - absolutely amazing, helpful and polite and the food which was delicious- try the fresh fish/seafood plates. Also it was really difficult to find! Put up a sign board! The hotel has some way to go before it can be accurately described as a “luxury boutique hotel”. Overpriced.

My review, of course, will not be about this hotel, but about the hotel of this chain, Thaproban Pavilion Resort & Spa. We booked a room at the Thaproban Beach House Hotel, when we came to check in, it turned out that our reservation at this place was missing, and we had a reservation at the Thaproban Pavilion Resort & Spa. Thanks to the Trip.com team for helping us understand and resolve issues. And the Thaproban Pavilion Resort & Spa turned out to be much better than the Thaproban Beach House. True, it is not on the beach, but the beach is 5-7 minutes away. The hotel is super, all the amenities, large rooms overlooking the ocean. Very tasty breakfasts, 2 swimming pools on site, one with salt water. In general, I highly recommend the hotel. We really liked it. And we never regretted that we moved into it.

The view is great and breathtaking during sunset. They keep the hotel premises and garden clean. But when entering to the hotel, we feel like its an isolated/neglected place. Path is broken and both sides covered with ugly trees and bushes. No one to look at until we park and go to the reception. People park the vehicles wherever they want blocking other vehicles (we had to wait nearly half an hour to move our vehicle because someone was blocking it).We got a deluxe room with pool access.The bathroom design is so stupid and uncomfortable design. Rooms are not nice as the photos they have posted in web. Room amenities are ok but furniture and design of the room looks cheap. There is a very small staff. They looked like some random people found for day pay. Restaurant has no proper AC. We were sweating while having meals. There was only one guy to serve us who is not even wearing a mask. Special thank should go to the Chef. He had arranged very tasty food for the limited budget(we heard how they discuss the meal budget and all. They were too noisy and disturbing). Meal quantity is really small. Took longer time to serve. However next day breakfast was a buffet which was better. Rooftop is flooded when raining. Such a beautiful view is wasted. Elevator is out of service and we have to climb 4 floor to the restaurant. (this was reported in other reviews posted long ago). Such a beautiful location is wasted due to mismanagement.