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The hotel is new but the amenities should be increased. No Restuarent or breakfast facility  The bathroom drainage system is very poor

Staffs are very welcoming and helpful especially Marry who assisted us on our check-in. She answers all our questions patiently. The room were clean and very comfortable. We enjoyed the foods in breakfast buffet served in Bays Restaurant. Lifeguards in the pool area are attentive on our kid's safety. Overall, we had a very relaxing and enjoyable stay.

This hotel exceeded my expectations in several ways! I would highly recommend the Hilton Garden Inn Kuwait to anyone seeking a comfortable and convenient stay in Kuwait. The spacious rooms, friendly staff, and prime location make it a great choice for both business and leisure travelers. The overall experience exceeded expectations and felt closer to a 5-star hotel. I would definitely stay here again if visiting Kuwait. Spacious & Clean Rooms: My room was large, very clean, and had a comfortable bed, ensuring a restful stay. Efficient Check-In: Arrival, valet parking, and check-in were quick and hassle-free. Friendly & Helpful Staff: The staff were consistently friendly and accommodating, making my stay even more enjoyable. Convenient Location: Being directly connected to The Avenues mall offered endless shopping and dining options right at my doorstep. I didn't even need to use the hotel restaurant! Valet Parking Available: A helpful amenity for those who prefer not to worry about parking.

We had the honour of staying at the Waldorf during the festive season. The staff are amazingly helpful, the service and hospitality is unmatched and the room was glorious. I highly recommend you stay here. Also purchase the Ikaros lounge access.

First time staying with this property. It is an older facility but well maintained. It is exceptionally well staffed...all are helpful, courteous,t well-spoken. I was well pleased with my room and the amenities. It was large, comfortable, quiet, and well stocked. They also offer courteous valet parking. The breakfast buffet was typical to the region but included some delicious additions (fried shrimp, sushi, etc.). Don't get confused as I did when arriving (and likely many others...they were certainly use to explaining), but the Sheraton Four Points is located about 200' away and this Sheraton facility shares the property with Saint Regis hotel. Google took me to the other Sheraton and it was simpler navigating to use Saint Regis as my destination. The Club Lounge is useful but extremely limited. Surprisingly, they hotel will only issue money with a receipt. So, if you need money to purchase something (to get a receipt), you must use the ATM. It was a pleasant stay, and I would use them again to stay within my preferred chain. However, I plan to research other options first before returning.

Most people get out of Kuwait for New Year, instead we went in. We had a quiet and lovely stay at St.Regis and did not regret picking this destination. It did not seem like the hotel cut back on staff count despite low occupancy so we could have personal service in the various restaurants and in the kids club; overall we enjoyed our stay. We were upgraded to a suite as Marriott Ambassador Elite guests and the suite was nice and comfortable. The bed was great and we could sleep well every night. The only mild negative I would say is that for a hotel of this caliber, suites should have 1.5 bath but unfortunately this one did not have the convenient extra half bathroom. We made good use of the kids club and our daughter enjoyed spending time there. The staff there were great and there was a lot of variety of games for children to play. The restaurant for breakfast was quiet every morning and included made to order dishes along with a buffet which had many interesting local options. Breakfast was a strong point of the hotel although the venue betrays the age of the building with low ceilings despite being recently renovated. For New Year's eve dinner, we went to the hotel's Iranian restaurant which had equally good service and we enjoyed the special occasion. Overall despite some weaknesses I would not hesitate to come back to this hotel.

The service is very good. Due to the evening flight, the hotel check-out time is 16:00. The hotel also provides a free vehicle drop-off service. It is estimated that there should also be a free pick-up service. You can contact the hotel in advance to try.

This hotel is beautiful and well situated near downtown and overlooking the Kuwait Bay. I love this haven. The staff are truly unique; they go out of there way for the guests. They truly make you feel right at home. They have everything from restaurants, room service, driver, perfect location and fantastic furniture throughout tastefully decorated and beautified. I highly recommend this magnificent place. The buffet breakfast is fantastic and high quality as well. Healthy breakfasts! They have 24 hour concierge and security as well. The hotel is a gem. You get the best of Kuwait City. Near enough to walk to the large downtown core and yet, sea view Kuwait bay rooms! Make sure to ask for sea view when you check in. The higher up rooms are more renovated. For example, floor 8 is great- I was in 807. First I was in a lower room that had a bath tub but I changed rooms a few days later to a higher floor, 8, that has been renovated and the shower does not have a bathtub, yet, the room is renovated and furnished with better quality then lower floor rooms. The view is better as well. The floor 9 and 10 are being renovated fully and I anticipate those rooms will be even nicer. Definitely will be back to this lovely hotel. Steps away from historic sites, markets, shops, restaurants, sightseeing, sea side, highways and buses/taxis. There is a parking place as well, not sure if you have to pay or rent it if you wish to rent a car. I’m sure you can however. It is the hotels private secured parking lot- gated entry and exit via concierge. All in all, the management and team are extraordinary. The hotel manager owns a travel group so if you wish to book excursions and or ask advice about Kuwait sightseeing, Mr Mahmoud Adam can facilitate processes to accommodate traveler needs and wishes. The entire staff are extraordinarily friendly and equipped with multi lingual capacity. The multicultural team is highly inclusive and accommodating. The hotel also has two great elevators; fast and efficient. It has a wheelchair ramp, elevator and is wheelchair friendly.