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The property was well located and close to all the activities we scheduled. The room was clean and checking in was really easy. We didn't spend much time at the hotel, but the room had all the amenities we required. However, I asked the property if it'll be possible to check in earlier to which they replied that it can not be arranged beforehand and that the staff will assist us to the best of their abilities when we arrive. We arrived 3 hours before the check-in time. The hotel staff was friendly, but a fee of $5 had to be paid. I don't mind paying a $10 fee, but this could've been communicated beforehand. The property has a really nice swimming pool, but it can only be used until 20:30. Honestly, we rarely spend time at the hotel, but I feel there are better options nearby for the same price.

Arrived at Battambang at 7 o'clock in the evening, and walked directly to the hotel after enjoying the white rose dinner. The entrance passage of the hotel can be described as ”quite special”. The hanging decorative strips have a feeling of American horror story. Step into the front desk, the cool color of fluorescent light. The smile of the waiter and the waiter had a feeling of ”Human Meat Barbecued Pork Buns”, and I hurried into the room. The area of the room was really big. There was a bed in the middle of the empty room. The room with windows on all sides made people can’t help but check everything. The windows, even the bottom of the bed...then we two hit it off and decided to change the hotel directly! ! ! It is recommended that tourists who are willing to spend this little money choose other hotels...

Beautiful, peaceful family homestay. I wish we'd stayed here for all 3 nights as there is more to see in this area than in Battambang town. Loved the hammocks for dozing while listening to the birds. Saro and his extended family all live here (it's a genuine Homestay not purpose built for tourists). Everyone is very kind and welcoming and the meals they made us were delicious. We were cycling and were late arriving due to having to change a tyre but Sairo had kindly waited at the side of the road to guide us. The Homestay is a short walk to the Batcave and is in a typical small village. Saairo booked the boat to siem reap for us and also made sure they would pick up our bikes and that it was the best dock (careful! There are 2 dropoff docks in siem reap for the boat).

We stayed for 2 nights after visiting Phnom Penh and before our journey to Siem Reap, we wanted to see a bit more of Cambodia and Battambang was an excellent choice and so was this hotel, we couldn’t have stayed anywhere better, the only mistake we made was only booking 2 nights! It truly is a little oasis and after the hustle bustle of Phnom Penh was a welcome relief – just outside of Battambang and very peaceful with lovely rooms. We had a lake room and our daughter and partner had a garden room, the garden room was great but the lake room was even better, so relaxing to sit (or use the hammock) by the lake on your own private terrace. The pool was lovely and the staff were very friendly. We ate at the hotel on the two nights we stayed because the food was really good, a wide menu choice and a perfect setting by the pool area. Breakfast was a bit limited but adequate. We came to Battambang to experience the rural life, to see the bat cave and some historical/landmark sites – I booked a full day and half day tour by tuk tuk with Battambang Tours By Bun – it was full on and very interesting and informative, well recommended (I will do a separate review). So if you are planning a visit to Battambang for whatever reasons, fully recommend this hotel.

The hotel is a fantastic place to stay if you want to be away from the busy streets of Battambang. The staff is excellent and attentive - going the extra mile to ensure their guests have a great experience. I stayed here before and did not regret coming back this time. The food was great, and the rooms were clean. Only one thing - if you are unlucky enough to stay at the same time as the neighbourhood is having a wedding party - the loud music could give you a sleepless night. On such occasions, the hotel provides earplugs :-).

Un super hôtel. Même si l ’entrée semble un peu petite, vous trouverez la réception au 3eme étage. La chambre Deluxe que nous avions choisi était hypra confortable, digne du confort dune d’un 4 étoiles. Lit très confortable, salle de bain immense avec tous les produits fournis sauf le rasoir. Les éclairages, les armoires, l’immense télé, le balcon qui donnait sur une vue incroyable sur Combattant, les petits détails comme pour indiquer ou non de faire votre chambre électroniquement, les couloirs immenses et magnifiques tout était parfait. La piscine sur au 13eme étage propre et excellente. Enfin le roof-top bar permet de passer un super moment avec une musique live super douce avec tous les alcools possibles, jus de fruits ou autre. Carte pour diner bien fournie. Le petit déjeuner copieux au 2eme étage très correct. Attention les plats présentés sur la droite du menu sont payant et ne sont pas inclus dans le petit déjeuner, le personnel assez surpris de voir des occidentaux ne nous avaient pas prévenu lors de la prise de commande. Personnel charmant et souriant. nous habitons depuis 12 ans au Cambodge et cet hôtel est le meilleur que nous ayons fréquenté a Battambang et de loin. Merci a toute équipe, nous reviendrons et conseillerons ce bel hôtel si joli pendant la nuit avec ses magnifiques éclairages à Led. Seul petit défaut impossible de commander un café au bar du 13eme le premier soir, le roof-top étant fermé pour cause de pluie.

Clean and comfortable hotel a quick walk from some nice restaurants near the river. The room was large and clean with a desk, fridge and balcony that from the 5th floor had a beautiful view! It’s easy to get a Tuk Tuk to the Bamboo train or the bat caves (definitely worth a visit). There was always someone at the desk and we felt safe. The internet wasn’t perfect so I would recommend having your own SIM card if you plan to do online work . Would recommend!

The hotel is in the downtown area, the surrounding facilities are complete, and there are many snacks and food stalls outside at night. The facilities in the hotel are old, and the room will have a little musty smell when entering the door, but fortunately it is relatively clean.

We were enticed by the direct email pitch from Bambu Hotel to book the ”Suite (Premium Room)” at $120 per night, ( discounted to $90 if we booked direct ) which was described as offering a modern experience with stunning views. The top tier of three options available at the hotel, however, our experience was far from premium. The ”premium” room was located on the first floor, directly above the bar / restaurant. This resulted in constant noise, with the bar open till 10pm and the common area in use until 2:30 am on one night. The significant issue is that the balcony is in a direct line of cigarette smoke from bar patrons, making it unpleasant for relaxing on. It's far from a peaceful room from a noise level perspective with all bar and restaurant staff and visitor noise and conversation audible from the room if any doors or windows are open.  The room itself was underwhelming and lacked any distinguishing features that would justify its higher price point. From a noise and smell perspective, this would be I suggest arguably the worst room on the property, most definitely not value for money! At $90 / $120 per night, this room is significantly overpriced for Battambang, especially given the many more tranquil and authentic options available in the area. In hindsight, we regret not conducting more thorough research. For future guests, I would strongly recommend avoiding the so-called ”premium” room and considering other options on the property—or elsewhere altogether.

Accommodation date: 23-Nov-2019 (1 night only) Positive: The whole room, including bathroom, is clean and the wifi connection is good. What I love the most is that the balcony faces the river which is quite refreshing and does not make me feel stuffy at all. The hotel is located in the city center which is so convenient and if you are travelling from Phnom Penh, you may ask the driver to drop you near the bridge which is only about 850 m to the hotel. You do not need to cross the bridge or ride until you reach the transportation company at all because most those companies are located at least 1.5 km from the hotel. Negative: The pool area is quite old and not very clean and the male staff does not really friendly. The sky bar is quite crowded sometimes and most of the customers there are not staying at this hotel. Some tips: There are Grab and Passapp (online transportation) available in the city, but it is difficult to find during night time, from 9 pm onward. Also, make sure NOT to hold your phone or any valuable items carelessly during the ride because thiefs would grab it.