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We stayed at Hemingways 4 nights in December at the beginning of our 3 week vacation and we are so glad we did. From the moment we arrived until the day we left the staff were all so hospitable & kind. They remembered our names after the first day and went out of their way to make sure everyone was happy. John, the concierge, helped arrange a wonderful Nairobi National Park tour with a take away breakfast that was very good. He also arranged to hold our luggage while we went on safari in Tanzania and had it transferred to our airport hotel when we returned. We had such peace of mind knowing that our luggage would be taken care of. Restaurant recommendations were great. All the wait staff and housekeeping were attentive and very good. The hotel grounds are beautiful, very quiet & security is tight. It was nice to see the Christmas décor which was beautiful & the gingerbread houses with the electric train were quaint. The hotel location was perfect for what we wanted to do – Nairobi National Park, Sheldrick Wildlife Trust, Giraffe Center are all nearby. The rooms are spacious, clean, and well equipped. The bed was very comfortable. Plenty of bottled water & a mini bar. The food at their restaurant was really good and offered options for everyone in our group of 4 – mushroom soup, chicken tikka korma, miso basted chicken, deep fried Ngege, & steak we all enjoyed very much. Their “Perfect Gin & Tonic” should not be missed! My spa treatment was the only thing that left me wanting a little more…the wrap I had offered a very thin layer of product & I was left wrapped up for 45 minutes which was way too long. I was so happy to shower and start the 2nd half of the treatment with a massage which was very nice. We all hope to be able to come back to Nairobi and stay at Hemingways – highly recommend!

The Mercure Hotel in Nairobi offers an exceptional blend of comfort, style, and hospitality. The staff is attentive and professional, ensuring every guest feels welcome. The rooms are modern, clean, and well-equipped, providing a cozy retreat. The hotel’s location is convenient, with easy access to key attractions. The on-site dining options are excellent, serving a wide variety of delicious meals. Whether you’re traveling for business or leisure, the facilities, including a gym and pool, enhance your stay. It’s a perfect choice for anyone seeking quality accommodation in Nairobi. Highly recommended!

I was worried that the hotel was far from the city center, but after I lived, I knew how correct this choice was. The city center is really too chaotic, and traffic jams are also very serious. So I feel very comfortable back to the elegant hotel. The room was a bit simplistic, but the restaurant was very family-friendly, the garden was lovely and the breakfast was good. The service is also very gentle and polite, and the overall satisfaction.

A hotel from the days of Old Africa and it was that and more. The staff truly care about your enjoyment and the facilities are excellent be that the pool, the many dining opportunities and more. If you stay and need a driver ask for Bernard Chirchir. We used him as a guide to great shopping and he is such fun to be with.

The hotel is excellent. We had a room on the 8th floor with a view of the forest and the outskirts of the city. We stayed on New Year's Eve, so we got to the festive barbecue evening (for an additional fee). Everything was delicious, the service was excellent. In the afternoon we were given a small gift for the New Year (desserts - I am attaching a photo). The room, like the hotel, is new - everything works properly. Regarding the area - it takes 30 minutes by taxi from the airport along the toll road and 45 minutes along the free one. Security at the hotel is like at the embassy or at the airport. But the area still did not seem dangerous. The shopping center is 15 minutes by taxi - completely European. The pool in the hotel is small and not very deep, but with panoramic windows

During my recent visit to Nairobi, Kenya, I had the pleasure of staying at the Muthu Silver Springs Hotel, and it was an experience to remember. From the moment I stepped into the hotel, I was warmly welcomed by the courteous and friendly staff, who made me feel as though I had been a long-time guest. Their genuine hospitality set the tone for a wonderful stay. The hotel's sparkling clean environment stood out from the lobby to the corridors leading to the rooms. The rooms themselves were immaculate and exuded comfort and elegance, making it easy to relax and feel at home. One of the amenities I was particularly looking forward to was the internet connection, and it did not disappoint. The connectivity was reliable and seamless, which was a great convenience during my stay. Transportation around Nairobi from the hotel was hassle-free, thanks to the staff's readiness to assist with any travel needs. Whether arranging a ride or providing helpful tips about the city, they went above and beyond to ensure ease and comfort. For anyone seeking an exceptional lodging experience in Nairobi, I wholeheartedly recommend the Muthu Silver Springs Hotel. It’s a place where comfort, convenience, and impeccable service come together to create a truly memorable stay.

I've visited Margarita House five times now, each time travelling for work in Ngong. The staff are wonderful; Gladys, Natasha and the rest of the team are all lovely people and will go out of their way to make sure your stay is a good one. The rooms are quite basic, but spacious. The rooms with a balcony in the main building, looking over the main courtyard, are the best. There is a small pool and gym, and the gardens are relaxing. If you're interested in wildlife, you'll see visiting birds and monkeys. WiFi is about the best you'll get in Kenya, and when it went 'down' one time in all my travels, the team quickly made sure a 3G/4G router was available to reconnect us. I once travelled during a period of uncertainty (elections) and the 24/7 security made me feel very safe. The hotel can be contacted directly to organise transport from the airport (which typically takes 45 minutes). I strongly advise this option if you haven't visited Nairobi before; they will wait patiently for you even if your flight is delayed. Food choice was reasonable, as were portion sizes - and you can choose to eat at the pool, in the restaurant or even in your room. I'd like to see more dessert options! The welcome drink on arrival is always gratefully received after a long flight. I've stayed in the 5* hotels near the airport before, but I prefer being in Karen, in the quiet, with excellent customer service and chilled (Kenyan!) vibe. I may not be back in Kenya for a long while, so best wishes to all the wonderful team who have looked after me over the last two years - Stefan.

Enjoyed visiting Weston Hotel Nairobi. Great ambience, friendly service, must return experience. Particularly restaurant meals, sea food, the roasted salmon, the samosas and herbal tea range. Wonderful

Excellent hotel. Food was awesome, service was impeccable, and facilities were perfect. The location was ideal for access to the JKIA airport.