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Check-In It was a very smooth experience. The process was completed in under 4minutes. The staff was well prepared with the room keys, offered a letter about the dinning options and hotel facility. At the reception the team included all Japanese speak but with multiple language skills like English, Hindi, Nepali, etc. Hotel reception also offers the guest to buy the face mask of various character to choose from. Room It was my repeat stay in this property. The room was prepared immaculately. The amenities were placed in the room included small water bottle, iron/iron board, mini vault for storing valuables, the alarm clock with facility to play songs. The bathroom also had bathing amenity like shower gel, hand soap bar, shampoo/conditioner. The room was also poorly lit as 3 of the lights were not working. In the complete room it was just 1 bulb that was functional. Room Service menu It houses a deep illustration of food items available for children/ adult. Besides that it also gives multiple option of beverages. The price are little bit expensive as compared to other properties in the region. Business center The hotel offers the use of computer on the mezzanine floor. It has 2 station, i.e 1 for English keyboard and 1 for Japanese keyboard. Sadly there is no printing facility. There is not printer provided, however if anyone want to print they need to sent the email to front desk email and they will print for the customer. It leaves me with a thought about the privacy of the documents. Hmmm. Something to look into. Restaurant Dinning The hotel practice social distancing. It offers the use of hand sanitiser, plastic gloves, and face mask. The ground floor restaurant is big with seating facility of over 75pax. The staff was very polite and humble in approach. While waiting for my turn I was promptly attended, asked if I would like a dine in or take away. I was escorted to a table of my choice, offered the menu and poured the ice cold water. The food was tasty, as per Japanese cuisine. The portion was substantially big, with a lot of accompaniments. Towards the end of the dinning experience it got busy with a lot of customers came in to dine. Overall a good experience. Checkout The hotel practices social distancing. The check out was prompt. With no bills to settle they offer a drop box to put the key. Points of concerns:- 1. The room was not as per my expectation this time as the toilet bowl was dirty with black strains in it. 2. The room was not sufficiently lit. 3. Printing facility to maintain privacy of documents.

I wanted to be excited, so I chose a hotel with a good view of the plane. If you use the smartphone app (flightradar24.com), you can see ”where the plane came from” and ”where you are going” and feel the romance. Personally, my favorite is to sway in a Woodteres hammock. Breakfast had a full-fledged toaster, so it was delicious with sausages in between. There was a takeaway cup for coffee so I could relax in my room.

Was initially given a smoking room but was later given a non-smoking room when I told them I especially requested a non smoking room.

the location was nice because it was just a few minutes walk to the train station and bus terminal, but had a little problem with the stairs nearby going to the station for an old woman like me,i just dont know if there is another or way going around the station we forgot to ask the staff at desk we just rely with the waze app. the staffs were accommodating and professionals, can answer our inquiry very well, the room was a little small but were really clean and so tidy, the food was very nice although we didn't get to try and taste everything because the breakfast starts at 630 am and our shuttle bus schedule was at 640,we had to eat real quick, by the way the shuttle bus arrives on time or a bit earlier which was good, though i suggest that breakfast be served earlier for those with early flight schedule, over all it was a vey good experience staying in the hotel.

You don't need to take a bus to the hotel. You can take the Keisei Electric Railway from Narita Airport to Narita City. Two stops. It is very convenient for tourists like me who have a short stay for a day. The railway system is very convenient, but Narita Station does not seem to be designed for tourists. So if you have a piece of luggage, you can barely cope at Narita Station. It is quite tiring to walk the ladders of the station with your luggage. It is necessary to tell the exact location of the airport to do your homework in advance and study the map. Walking to the pedestrian passage of the elevated railway can see the hotel. As for the hospitality, I want to say that this is a Japanese-style hotel rather than a Western-style hotel. The check-in staff was very service-conscious and thoughtfully led me to the hotel on the third floor. The lobby did not belong to the hotel. As with all other government policies, passports or Japanese identity certificates are required at check-in. I found that their English skills are still no problem in communication, but don't expect all your questions to be answered. The hotel room is quiet, clean and comfortable. The size of the Japanese-style hotel room is dwarfed by the nature of the Western-style hotel. However, the basic needs of staying can still be met: tables, bathrooms, beds. The view of the room is very boring, facing the wall of another building. There was no smell in the room and it was super clean. Breakfast is served in the morning. The supply time is the same every day. This is the style of Japanese work. It is not possible to advance or push for a minute. The food is not Western, so there is no need to be hopeful. What impressed me most here was its cleanliness and service quality, although the name of the hotel looked a little cheaper than other hotels. Much more comfortable than the so-called comfortable hotels I have stayed in North America. Stayed for one night and left early in the morning, so I didn't know the check-out time. After I checked in, I took the train to Akihabara and Tokyo. The hotel is located in Narita City. From the hotel, you can go to the other side of the city. You can find these attractions of the Buddha Temple in half an hour. Along the way you will find a true Japanese life, feeling different from the rhythms of life in western Tokyo.

Good location for those take early flight. Breakfast prepared for us in box as restaurant yet open. Free shuttle bus at early 4.55am from hotel and will reach every Narita Airport terminal.

Good location, next to Keisei-Narita Station & Narita JR Station. Lobby has a modern & posh ambience. Provides free shuttle service to Narita Airport.

Arrived late at Narita Keisei station, due to missing the right train from Tsudanuma (first time visiting Japan, mind you) and already half way to Chiba station. Upon arrival on almost-midnight, apparently the front desk officer already waited for us, the last guest to check in. The staff can speak English well and very comforting. Offered free complimentary skin care (lotion or mask), too. Stayed only 5 hours before the flight in the morning from T2 Narita Airport. Rode a free shuttle provided by hotel. They provide tablet in each room for the guest to browse available service. Overall, it's a 10/10 experience.