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We stayed here as part of a Tripadeal Aus package and it was a classic - “you get what you pay” for experience. Hotel is definitely mid range but room sizes were ok. We stayed in a fusion Western / Japanese room with 2 singles and 2 futons on tatami mats which was fine. Smoking and smell of smoke was a bit of an issue as doors to the smoking room and karaoke lounge were left open most of the time.. so the whole place smelled. Hotel staff tried to help by offering us some scented spray and were friendly and accommodating enough (shout out to Otomo San who was very helpful through our whole trip) but the cigarette smell was bad. Being on the northern side of the valley, the hotel backs onto Hakuba Norikura Onsen and the trails were great for young ones and beginners and being ski in and out, was ideal. But you are bus rides from everything and other parts of the Valley like Happo, Tsugaike (next village) or Cortina Limited food but hotel breakfast buffet was ok but Japanese style with some mix of Western (croissants and sweet bread). We chose to eat Dinner at a local family run place instead (see other review) which was not far from hotel - walkable. Lunch at the Snow drops cafeteria outside the hotel was cheap and locally exceptional.. one of the positives. Our passes as part of the hotel deal was limited to Norikura and didn’t allow us to ski across to Cortina (fine print stuff - where as a normal Day pass should allow you to ski both of you bought it locally) or buy a Hakuba Valley pass which gives you access to all the resorts. In hindsight, we should’ve just invested in a Epic pass in Oz in 19/20 which would’ve gave us 5days skiing. Ski gear rental offered by the hotel was also pretty average with very old gear (I’m talking 10-15+ yrs old) and definitely not up to scratch if you’re expecting new-ish stuff.. we ended up organising our gear through another place in the Echoland village (see separate review) which was great. There is a luggage delivery service which was helpful to send our bags back to the airport without having to lug them around all over Japan and the trains. Hotel onsen was the saving grace and great to have it just “upstairs” after the end of the day and is segregated. All in all probably just ok.. but we stayed here for the “value” deal and local experience.

The boss has a good service attitude

Awesome! The location of the hotel is not ideal! It takes 7-8 minutes to walk to the ski resort bus station, and you can take the bus to various ski resorts. There are two stops each from Muchi and Iwatake Ski Resort, and it is more than 20 minutes' drive from Happo-one. The shop is very cozy, and the food is so good, of exquisite quality. There is no bathroom in the standard room, but it was shown on Ctrip. After communication, Ctrip solved the problem. The room was very small. The hardware is average, but the small store gives people a very comfortable feeling. The prices are great, and the Western food we eat is the same for six days. It feels like a Michelin restaurant!

We thoroughly enjoyed our stay at Hotel Sierra Resort, Hakuba when we visited in February. The hotel itself is beautiful, well maintained and offers a lot to its visitors. The hotel is set outside of the main town in it's own little secluded area. This can be a plus and minus - Positive because the resort is so beautiful and away from the hustle and bustle, negative as it can at times be difficult to access transport to and from town (restaurants, bars, ski fields, etc). The hotel offers a shuttle bus in the evenings to take you into town, although you need to book in there and back, which can be restrictive of your time at dinner, etc as you have to decide on a return time. The shuttle bus doesn't stop near all restaurants, so you could be walking in the dark/cold to your reservation and then waiting in the cold for the return bus. Keep this in mind - a lot of the time we found it more convenient to order a taxi, although these can be hard to come by and expensive! The Ski shuttle bus picks up/drops off at the hotel each day. Buses are busy and there are no racks for ski/board gear - you need to carry everything onto the bus with you, which can be very squishy as the buses get quite full. We found Tsugaike to be the closest and most convenient ski field to the hotel. The staff at the hotel were always very friendly and helpful. Language barriers existed, although staff would always ensure they had assisted you by the end of the conversation, you just have to allow a little more time in your schedule to organise and make your plans. This also allowed us time to learn some simple Japanese which assisted us when communicating with the staff. Sierra Hotel offers complimentary food at different times throughout the day, served in the main lobby area - curries, rice, soup, etc. This is so convenient when you get back from the ski fields and just want a small bite to eat before dinner. Hotel also offers complimentary wine, tea and ice creams. Breakfast - great selection of Japanese and Western food. We thoroughly enjoyed breakfast each morning. There were always new things to try each day - eg: different soups (pumpkin, corn), also beautiful views outside. Dinner - we had dinner at the hotel one night from the A La Carte menu. Also thoroughly enjoyed our meals (Pasta, calamari, soup, fries, etc). Rooms were big, very comfortable and warm with special heating. Beautiful views of the snow and areas around the hotel. Our favourite part of the resort was the beautiful public and private onsens made up of pure mineral water. The private onsens need to be booked in ahead of time which the hotel allows each morning - you will need to be quick to make a booking. We would definitely recommend Hotel Sierra Resort and would stay here again. Thank you to the staff for an enjoyable stay! :)

I stayed on a continuous holiday. I was worried about watching on TV. HP was very worried because it was notation in premium and deluxe, so I didn't know that I wanted to stay in this building I saw on TV. Adult 4 children 4 people, twin bedroom 2 room (2 floor) and 3 futons on tatami mats on the 1 floor. The entrance is with the guests staying in the deluxe suite. There is a normal kitchen, where the first night has dinner. Wine and beer cola prepared in the refrigerator are free to drink. Several kinds of pints are free. Coffee tea is free. There is only salt pepper in the kitchen, so other seasonings are required. The kitchen and living room are large, so you can wai wai without worrying about a lot of children. I thought it would be good for a women's party. The jacuzzi was happy with the child. There was free wifi in the room, and I could talk to a free speaker and listen to music. At first glance, it was black and gorgeous and it was a color use that was not in the general home, but I enjoyed a luxury travel feeling. I think there are some drinks if you are a large number. There are seven eleven in the neighborhood 5 minutes walk. The restaurant in Maruhachi Shoya is just across the street. The ham for a few minutes walk to the Hakuba ham shop was delicious.

The old house converted into a hotel The price is moderate. It is a bit far from the scenic spot, suitable for self-driving tour. There is no good brunch nearby, Fortunately, the hotel provides a simple breakfast. There is a big restaurant 2 minutes away by foot, It is only open at night, and it is a good Japanese restaurant. Features hot stone facilities. The bathroom in the room is relatively simple, and the public bathing place has to go to the annex a few buildings away. quiet and simple community