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Hotel in a strategic location in Milan 2 great for those with relatives or need to visit the nearby San Raffaele hospital, the structure is really very beautiful but suffers a little age, the gentleness and courtesy of the staff are really The price is sometimes not suitable but the demand in Milan is obviously high every day, I recommend it very special if you have any discounts in certain periods like ”Black Friday” or perhaps offers of Trip.com.

Before my trip, I tried to retrieve my reservation information from their website, but it was very slow and didn't work. I then contacted them via email to confirm my reservation and indicate I would arrive late and wanted to guarantee my room. This was 48 hous before my trip, but I never got a response. The bedroom was alright, but the light system a bit tricky and unpractical. You need the bedroom key to turn on the light in the bathroom, but it turns it off in the bedroom. The hotel bar was closed, many of us were there for a trade show, so it was impossible to meet in the evening for business transaction ; first time I see this near a conference facility. Finally, we had a dinner with all the attendees from the trade show, for which we were charged 30 euros, it was a buffet, but all there was salads, a few slices of deli meat, and a fruit salad for dessert. No main course, no meat or vegs, and we we had to leave the room at 21h30 when we were not finished eating what little we'd found. Staff at the restaurant was rude. Reception personel was pleasant. I left one day early because of my bad experience with the dining event. I wil never go back to this place, typical of large hotel group who don't give a kopek about customer service ; it's all about a quick buck.

I stayed for 2 days and found the hotel services excellent. The buffet breakfast is nice with many options. They gave me special early breakfast packed at 5 am, as I was leaving early. The room quality is very good. Air conditioning is silent and effective. House keeping is also very nice.

This hotel features a rich breakfast! Too rich! Although it is far from the city center, it is quite convenient to travel next to the green line subway station. The only drawback is that there is no kettle in the room. If you want to open the water, ask for the downstairs, but this one has disposable slippers. The room is quite big

The mattress is very comfortable. I have the best sleep in a hotel. The quilt has no quilt cover and is full of balls. The blanket does not have a quilt cover. It is not in line with the Chinese habit of staying in a hotel. I asked the Indians why the quilt is so thin and there is no quilt cover. There is hair on it and it is dirty. Huhu, the quilt, sheets and pillows are all the same color. The Indians said don't worry, we have all been disinfected and washed. They lied with their eyes wide open. There is free water and heating. The Indian waiters are unreliable. They said they would send quilts the next day. No, there is a waitress who is more reliable. They are very welcoming and provide free water if you want. It’s no problem if you want anything. Those who first experienced it thought that the Indians might have forgotten it. I experienced three Indian waiters, all of whom were ***. Making things difficult at every turn, targeting at every turn, it doesn't matter what you want, the boss has the same attitude, the boss doesn't have the same attitude, and there is nothing that should be there, lying and deceiving people, I will not go to any store with Indians in the future. The mattress is very comfortable and the best hotel for sleeping. The blanket is full of balls without a duvet cover, which is not in line with the habits of Chinese people staying in hotels. When asked why the Indian quilt is so thin without a duvet cover, with hair on top, dirty, and the blanket, sheets, and pillows are not of the same color. The Indian said, ”Don't worry, we have all disinfected and washed them.” They lied with their eyes open, there is free water, heating, and the Indian waiters are unreliable, The next day, there was nothing to bring the quilt over, and there was a waitress who was more reliable. Very enthusiastic, even if you want free water, everything is fine . At the beginning, few people thought that Indians might have forgotten. After experiencing three Indian waiters, they were all scumbags. Difficulty everywhere, targeted everywhere, nothing to ask for. The boss has one attitude, and if the boss doesn't have the same attitude, there should be no such thing as lying and deceiving people. In the future, even if there are Indian shops, they won't go.