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Assuming that we will return very soon to this ”little” paradise, we will certainly return because the person who embodies Hospitality, Kindness, Professionalism, Exquisiteness, is Mr. Eugenio who, to define Receptionist - Concierge, would be an understatement for Him. A Great Professional, person very Human, Professional who honors his work by transmitting a great positive charge and makes the PANORAMA Hotel great, precisely with the desire to return immediately. Top service. Very clean structure, welcoming in all its parts, priceless to have the possibility of admiring Venice and its entire lagoon from the room. Excellent breakfast, Mr. Eugenio's colleagues are always available, attentive so that nothing is missing from your excellent breakfast. TOP 10 AND PRAISE

Absurd attitude of the arrogant and presumptuous staff. We stayed during the Venice Biennale and obviously the price of the hotel was completely out of the market, but we know that it is like that in that week. €208 for a hotel that you would normally pay €70/80 just because it is in Venice. Small and uncomfortable room. There were no shower towels in the room but it didn't matter because we were in a hurry and only had to sleep for one night. The reception is deserted at 8 so we didn't ask anything and we passed by without asking anything. In the morning we check out and leave for the return trip. They call us accusing us of having stolen two bathrobes that they had put in our room, we are shocked but we ignore it and reply politely by saying that they were not there and indeed the towels were also missing. Half an hour later they called us back with a more annoyed tone telling us that the towels (so no more bathrobes) were definitely there. When we point out that he said bathrobes he tells us ”I speak Italian well”, yes definitely but maybe you should stop drinking first thing in the morning. He asks us for an email with the IBAN. Without words ! I wouldn't even have written the negative review for the conditions of the room, but given the rudeness it's honestly absurd. I pay €208 to a hotel without saying a word and then I steal towels or bathrobes or anything? I advise you to be seen by a good person, I'll pay for it, so I'll reimburse you for the phantom bathrobes/towels!

We stayed at this hotel on the island of Lido while traveling in Venice. The facilities were very clean and the staff were friendly. I was worried about the accessibility because it is not on the main island, but it was not a problem at all. You can take the water bus from the main island in 20 minutes and there are frequent buses, so it is very accessible. Breakfast is served on the ground floor, including bread and cheese and sausage, and there is an Italian restaurant where you can eat. I was very pleased with the overall experience.

The hotel is very close to the Lodo port. But since it is too close, the house will shake when the boat hits the levee. Room amenities are a little dated, Even though it's a non-smoking room, I can still smell some smoke. All the staff are very friendly. They can prepare a takeaway breakfast if you leave the hotel before breakfast time.

The hotel is a bit far from the main pier, it takes 10 or 20 minutes to walk, and you have to wait by bus, which is not very frequent. There is a close pier but not commonly used so it is not useful. The breakfast was good and the waiters were very courteous, worthy of praise! Instead, the person who should be the owner of the house at check-in is average. Room booked for 3 days, no hot water the next morning! Take a cold shower! It's cold to sick 😑 The photos of the room are too beautiful 😅

The male staff working in morning is super nice . room is bit small for 2 people. Location is excellent, 🏨 is in the middle of the town . It is adjacent to supermarkets and restaurants. But , the air conditioning in my room 27 was not working well during my stay...