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Clean and comfortable environment

Booked at the last minute after our flight was cancelled at 8:30pm. Took a taxi from outside the airport for the short drive, which cost €20. On arrival, check in was processed quickly, and the room was a good size, with a good bathroom and all appeared to be clean. However, the bed was incredibly hard - and I'm a fan of a firm mattress! This meant for a largely sleepless night. No air conditioning in the room, so fairly warm, but fortunately not uncomfortable warm. When I checked in I asked about the shuttle service to the airport, which I was told departed every half an hour, but needed to book in advance. Booked for 5am and asked how much it would be and was told ”about €20”. Check out at 5am was quick and easy (be aware they retain your passport after checking in, but this isn't unusual for Italy). The shuttle service was there waiting, which was great. I tried to confirm the price with the shuttle driver, and he pretended to not understand. We shared the shuttle with one other person from the hotel. On arrival at the airport it seemed that he wanted to collect €20 from each person. I was only prepared to pay €20 for the two of us - not €20 each, and the other person didn't have any cash on them (he wouldn't take card). Fortunately he accepted the €20 I paid and left at that. On reflection, I would prefer to stay at a hotel that provides a fixed price shuttle that they operate themselves - one other I saw did a €5 per-person shuttle service, which if I was in this situation again I'd book. With the time pressure of a last minute cancellation, you don't get to do too much research before booking! So overall, the hotel itself was acceptable - just a shame about the bed. But the cost of getting to and from the hotel was disappointing.

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L’Hotel si trova in una zona tristissima dimenticata da Dio, ma è come un’oasi con tanti punti a suo favore. Ecco gli aggettivi che attribuisco: silenzioso; pulito; molto vicino alla “terribile”, ma utile, stazione ferroviaria di Busto Arsizio Nord; comodo per i pernotti pre partenza o post arrivo da Malpensa; gentilezza del personale (sia telefonicamente, sia vis a vis). La camera (704) è grande e luminosa; letto comodo (materasso ben sostenuto come piace a me e con la presenza di un topper). Unica pecca: scomoda la doccia nella vasca. Check-in e check-out veloci. Comoda e buona anche la pizzeria proprio di fronte all’Hotel. Un plus per scegliere questo Hotel è la formula di parcheggio per l’auto durante la propria assenza (se ricordo bene attualmente a 50 € a settimana).

E' la seconda volta che soggiorniamo in questo B&B; facile da prenotare direttamente al telefono con la sra Rosa, molto gentile e disponibile; facile da trovare e a pochi minuti dal terminal 2 di Malpensa (nel nostro caso abbiamo viaggiato con EasyJet) e anche dal terminal 1; le camere sono spaziose come anche i bagni, tutto molto pulito, non manca nulla; la colazione è con prodotti confezionati ma più che sufficiente quando si fa alle 4 del mattino; la macchinetta del caffè è con le cialde e per il te c'è il bollitore; è come stare in casa propria, la sra Rosa ci ha fatto trovare in camera le brioches, la marmellata, la nutella, le fette biscottate, i biscotti, i succhi di frutta; il parcheggio si trova facilmente di fronte, essendo una zona residenziale; direi tutto ottimo e lo teniamo come punto di riferimento in altre occasioni !!! lo consiglio.

After an awful experience with our airline, causing us to miss our connecting flight and no flights home for 2 days we desperately needed a hotel ASAP at 10PM on a Friday. Luckily, we were able to check in to this lovely hotel not far from the airport with no problems at all. The receptionists were very polite and understanding of our situation and helped us book taxis to and from the airport. The room was clean with good facilities, fridge and comfy bed, it was a great bonus to have breakfast included in the morning. There inst much around the area but we were able to walk to a near by town and went to a brilliant restaurant called Harry's Bar, amazing for authentic Pizza! I would like to give a 5 star review to Alex and Melissa. I had forgot to get a receipt for the taxi, needed for my airline delay expenses. They were able to track down the taxi company for me, I am extremely grateful for their help and being able to stay here when our airline let us down. Highly recommend and would stay again.

Awesome, comfortable stay. Hotel front of house team, super efficient. Was made to feel welcome. Needed a place to rest overnight following my 24 hour flying visit to attend the screening of a movie premiere. Check in process was vey easy and straightforward. They have a hotel bar too and ordering drinks was easy. Not too pricey too. Room was very comfortable, bed was a good size too. Well equipped room, spotlessly clean and well laid out. Andre this morning on the check in counter was amazing. Nothing was too much trouble. Grabbed a free coffee and delicious pastries which I actually didn’t expect to be complimentary too. Andre was also very friendly and amiable too. He really took an interest in what I told him about my experience in Milan. (The guy on the desk last night was also helpful and friendly but didn’t ask for his name). Milan which was truly wonderful. Had a good rest ready for my flight back to London.

It's a good airport hotel. However, there are several elevator buttons that are not working. It seems that the maintenance of the facility is not perfect. There are the same buttons on both sides, so I could using it.