Best Pompei Hotels

Very beautiful hotel! There is an orchard where you can have breakfast and enjoy it when the weather is good. The meal is delicious and lunch and dinner are provided. The service is very good! Very enthusiastic. If you are lucky, you can see the hotel cat Joseph

We stayed for 3 nights and arrived by car. The room was spacious with a really comfortable bed. The owners Mario and Sabina have really made a cozy hotel and were so welcoming when we arrived! If you plan visiting Pompeii with a car, the hotel has a large inside parkin lot and a garden, Mario even offered to leave our car in the after we checked out. Breakfast was great, and the cappuccino was amazing, one of the best I had while in Italy. Would definitely stay in Dream House again if I get the chance 😀 The hotel is also in the city centre, one street away from the main street and the Pompeii entrance is not even 5 mins away.

Super close to the Pompeii ruins and church. Many restaurants and shops available. Room was huge!!! Staff is so sweet and helpful. Air conditioning was nice and cold. Tv and wifi worked awesome. Tucked away on a side street but easy to find. We would stay here again!

if you enjoy rude customer service and horrible wifi, the Hotel Palma in Pompeii is the hotel for you. After a peasant visit five years ago, we returned this week with a group of 32 for an overnight stay. To start, they didn't honor the rooming list we sent when we booked with them. At the last minute the put some of our party in undersized rooms forcing unrelated members of our group to share a bed. The front desk also failed to have our rooms assigned when we arrived, which is normal for large groups. I didn't see a single smile from a staff member the entire time we were there. And each member was greeting by the morning desk clerk when dropping off keys with an abrupt ”did you take anything from the mini bar during your stay?” Forget a simple good morning or thank you. One member had a water and bag of chips and was charged 8 Euros. What a rip off. Others complained that there was no shower curtain which caused the bathroom floor to flood with water. They had to use their towels to mop up the floor. Breakfast was a shadow of what it was during our last visit. The juice tasted rancid and the only choice of yogurt when I arrived was banana. The main problem was their weak and spotty wifi. It's 2024. You can't call yourself a high-end hotel without offering reliable wifi. I was in room 211. There was no wifi reception. I tried several times on my phone and laptop. The other hotels in Milan and Rome we visited had great wifi - not at Palma. When I went downstairs to let the overnight front desk clerk know, he refused to believe me and sent me back to try again, which I did. No reception in 211, but it picked up as you walked down the hallway to the elevator. Again he refused to believe me and aggressively debated me and refused to come upstairs to check. When I asked if I could use the desk in the front lobby to do the three hours of work I needed to take care of, he said no; that he had to clean the lobby - same reason he gave when he kicked four of us out of the lobby at 12:30am. No cleaning was done by morning. I sat at a small table by the bar to complete my work. Even there the wifi went out a couple of times. Other members in the group complained that their rooms were deadspots also. We will not return to the Palma. Rude staff, bad wifi, and a weak breakfast make it unattractive for the price.

The hotel is located in a relatively remote place in downtown Pompeii. Although the map shows that it is relatively close to the ruined scenic spot, it is actually quite a big circle to drive around. The hotel is a small resort, and the room conditions are average, which is relatively clean. The yard at the entrance of the room is full of oranges, lemons, and grapefruit trees, which seems to be picked by the guests haha. The breakfast was average and there was too little hot food.

This is one of the best hotels I’ve ever stayed in! The owner Andrea went above and beyond to help us. He recommended trips, he gave us maps, train timetables and he even gave us a lift to the station. All the staff in fact are amazing. They are all so friendly and helpful. Well done everyone, it was a pleasure to meet you all. One last thing, the towels are fantastic and changed daily