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If you are looking for a 5+ star hotel experience, Villa San Michele is the place to stay. From the moment that we arrived until our departure, we were treated like royalty. Every reason that one chooses a hotel for, this one excelled in all of them. From the staff, to the room, to the food, to the facilities, to the view, this hotel in unmatched in Florence.

This hotel is difficult to review because in reading previous posts, both the five star and one star reviews have some truth to them. Your enjoyment of this hotel will depend on what you are looking for, what kind of group you are with, what your transportation opportunities are, and possibly which room you are assigned. The good things are the view, the distance from the chaos of Florence, the cooler weather in the hills, and the helpfulness of most of the staff. We had “Garden Rooms”, so I can only comment on them. Our first room was very noisy both late at night and early in the morning because it is right below the restaurant. It had a sewage-like odor, and we eventually had them move us to a different room with no odor, but similar noise issues. Noise also came from groups of corporate guests congregating in the patio right in front of our row of rooms. This made this seemingly private and idyllic space a public party area at times. The WiFi is non-existent in the Garden Rooms; in spite of multiple complaints, this was never resolved. All these issues have been mentioned in previous TA reviews, and clearly they have not been remedied. The decor in our rooms was OK, but certainly nothing to Instagram about; makeshift electrical outlets, broken toilet seats. The bed and pillows are comfortable. The shower is adequate, but the bathrooms are tiny, and climbing out of the tub is quite treacherous because it is significantly raised above the floor level. There is a towel “warmer” that is not actually heated, and if you turn it on it gets cold and drips with condensation; not an enhancement for the towels. There is nice storage space and a safe in an anteroom between the bedroom and the bathroom. This anteroom nicely separates the bedroom from the bathroom from noise and light. There is a refrigerator with items for purchase, but even water is 4€ for a small bottle. There is a Nespresso machine. The a/c worked well. No drinking glasses are provided in the bathrooms, so we had to use coffee cups to brush our teeth. There isn’t an ATM in the hotel - so if you need cash for a driver or guide make sure you get it before you come to the hotel, otherwise you will need to travel into the town. The maids did a good job. However, at 680€/night, everything should be much higher quality. There is a tiny, unheated, pool with about 10 chairs in a location that should be picturesque, but seems more sad than relaxing. Aside from that, there isn’t much to do on the hotel grounds. The main negatives are related to the food and transportation options. There is only one restaurant. It has both an inside and outside area, each with great views. The included breakfast is adequate, but not impressive. There is an “all day“ menu until 7:30 pm, which is quite minimal; some triple decker sandwiches, pasta with tomato sauce, and some appetizer choices; no pizza, meatballs, fish filets, or steak. It’s OK for one meal, but not a place one would frequent repeated

I stayed in Il Trebbiolo Relais for three calm and beautiful days, enjoying the pool or traveling to Fiesole and Florence by morning bus and returning in the afternoon. Amazing staff who also assisted with transportation and local information. Great breakfast and delicious local Tuscana dinner. Large rooms with beautiful view and very well kept. It was the perfect place to end my Via Degli Dei trail hike. Will be very happy to visit again.

Very very beautiful hotel, the third time to visit Florence, this time with my father-in-law, find this hotel is really happy, but need to be convenient for driving, there is a parking lot downstairs, very good, very good parking, breakfast is awkward, Great, and fruity

Hotel básico, numa propriedade agradável. E só! Café da manhã simples, no qual faltava diariamente produtos (manteiga, pães, mel, queijo) sem reposição. Muito afastado do centro histórico e com difícil acesso aos meios de transporte (ladeira) e demora para pegá-lo (ônibus). Táxi é caro e estacionar próximo ao Centro também. Estacionamento não é pago, mas caso esteja cheio, a recepção te entrega um mapa mandando colocar num outro estacionamento pago que tem sair do hotel e dar uma volta enorme, sem que se tenha avisado dessa condição previamente. Aliás, foi me comunicado de maneira rude pelo recepcionista Luca, uma vez que solicitei que me avisasse por gentileza, caso algum hóspede liberasse uma vaga. O mesmo se recusou a me avisar. O banheiro alaga com o banho e as trocas de toalhas só são feitas se jogá-las no chão. A limpeza diária não é feita, apenas as camas são arrumadas. Tem elevador, mas ao sair no andar há vários desníveis no qual se tem que subir e descer escadas. Com malas é bem complicado!! Enfim, não recomendo.