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The hotel environment is very good, the service is also very good, with its own restaurant, breakfast in general. There is a parking lot in the backyard.

Well-kept hotel including all comforts, we only stayed for one night. Very rich and good breakfast, friendly staff. Rooms including air conditioning, mini fridge, TV and Wi-Fi, comfortable and spacious bathroom. The hotel is in a quiet area, outside the city but still in a strategic area for any visits to Mantua or Reggio Emilia

+ Pluses Room: exceptionally clean, very large, quiet and great air conditioning. Breakfast: lovely buffet with a selection of pastries, juices, cold cuts, yoghurt, eggs, etc. Front of hotel - exterior: nicely appointed furnishings, Astro turf, very clean Presence of locals: At breakfast, it was obvious that local residents come for breakfast and/or just coffee. A nice touch! - Minuses Swimming pool & garden in the back of the hotel: I was dreaming of a curated lawn I saw in the photos on *********** & hotel website; the reality did not match the photos, at all; no grass in a lot of areas & weeds growing all around the pool. Despite the summer 2022 drought in the Emilia-Romagna region, the weeds could have been removed at the very least. Housekeeping: A housekeeper dressed in a tank top and shorts was seated in a guest area, smoking a cigarette & reading her smartphone for at least 10-20 minutes; a clothes rack near the parking lot. Soap: No hand soap at the bathroom sink. The shower had a fixed container of soap & a movable container of shampoo. Sun lounge chairs: An incoherent hodgepodge of chairs. The first one I tried was broken; I saw another guest with a similar problem. From the early evening to the next morning, the hotel did nothing to put the chairs in order or empty ashtrays. Dead plants on display: In view of the drought, perhaps the hotel might cull the dead plants & leave the planters empty. Front desk staff - missing in action: Arriving for check-in at 2 p.m. (normal check-in is 4.30 p.m., but I requested the 2 p.m. check-in & the hotel advised me that it would be available), there was no one at the front desk; when I was ready to check out at around 9 a.m., there was no one at the front desk. Credit card: At checkout, I presented my American Express, but the receptionist was totally unaware that the hotel did not take American Express until the payment was rejected because the card wasn't accepted. Misleading signage: *********** photos have a capture of ”Villa Petra Hotel **** & Restaurant”. This sign is still outside the hotel though the hotel does not have a restaurant at this time. The hotel's website does not advertise a restaurant, but features the bar that includes the possibility of meals. Signage should be removed. Uniforms: Normally, 4-star hotels have staff in uniforms. No uniforms in sight.

Room on third floor was noisy, due to small room and loud neighbors. Room on first floor was much more nice. Wi-fi was not the best all the time. But in general, a good place to stay for business trips. Especially, because their restaurant is inside the building and they have a nice menu (updated every 4-5th day).